Assistant in Training

The Buckle, Inc.•Mobile, AL

4d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. They work with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and includes additional higher-level duties, while most responsibilities are shared. The position combines Guest service and sales generation with Teammate recruiting, training, and development; visual merchandise management; store operations; and supervisory leadership. The role supports sales goals, maintains store presentation and inventory processes, coaches Teammates, and helps ensure the store operates according to company policies and standards. The position regularly takes place in a retail store setting with a usually moderate noise level. Physical duties include standing, walking, handling and reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and lifting and maneuvering up to 50 pounds throughout the store and backroom. The role may require a flexible schedule, including mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, depending on store and business needs. Travel to and coverage of other stores within the district may also be needed based on business needs.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the district based on business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the listed physical activities, including standing, walking, handling and reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing.
Ability to execute and teach POS procedures, follow loss prevention practices, and handle Guest and Teammate concerns appropriately.
Ability to communicate effectively, give and receive feedback, coach others, and maintain a professional and positive relationship with Teammates and management.
Ability to perform sales, merchandising, and operational duties and maintain store standards.

Responsibilities

Greet Guests, provide attentive and engaging service, recommend merchandise, and help Guests find products that meet their needs.
Build Guest relationships and support loyalty, fit appointments, Buckle credit card, Guest Connect, and other business-building activities.
Meet personal sales-per-hour, average sale, and total net sales goals, and help plan and achieve store sales goals.
Demonstrate product knowledge and showmanship, use the Sales Presentation Guide, and share product and sales education with Teammates.
Help recruit, train, coach, motivate, and develop Teammates; support interviews and staffing needs with the Store Manager.
Promote a positive floor culture, communicate with the Team, delegate tasks, track training needs, and support daily setup, training, and performance reviews.
Own and influence product presentation through zone ownership, visual standards, merchandising projects, store tours, and freight-to-floor execution.
Maintain a clean, organized, appropriately sized, and shoppable sales floor and backroom; identify visual and merchandising opportunities.
Complete operational tasks including opening and closing checklists, POS procedures, markdowns, pulls, freight, recalls, and vendor returns.
Follow payment, return, exchange, security, loss prevention, ethics, and company policy procedures, including daily bag and purse checks.
Complete assigned shifts and cover shifts when needed; handle schedule changes professionally and support other stores in the district when required.
Communicate policy violations, concerns, merchandise handling issues, and operational needs to appropriate leaders and departments.
Assist the Store Manager in supervising the store and act as Store Manager in their absence, including handling emergencies under company guidelines.
Complete new-hire paperwork and tasks according to Human Resources guidelines and legal policies.
Perform other duties and special projects as assigned.