Assistant in Training

Castleton Square Mall•Indianapolis, IN

3d•Onsite

About The Position

The Assistant in Training (AIT) supports the store’s mission of creating an enjoyable shopping experience for Guests. Working directly with the Store Manager and Leadership Team, the AIT helps develop sales, recruit Teammates, provide leadership, train and motivate Teammates, and act as Store Manager in the manager’s absence. The role also performs sales, merchandising, and operational tasks such as cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. Assistant Manager is a progression from AIT and includes additional higher-level duties, although most responsibilities are shared. The position focuses on sales generation and Guest service, Teammate recruiting and development, visual merchandise management, store operations, planning, and leadership. The AIT helps achieve sales goals, maintain store standards, train and coach Teammates, execute operational processes, and support effective store performance. The position regularly works in a retail store setting with a usually moderate noise level.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas.
Ability to stand, walk, use hands, reach, climb or balance, jump, stoop, kneel, crouch or crawl, and talk or hear; sitting is occasionally required.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to meet the visual requirements of the job, including close, distance, color, and peripheral vision, depth perception, and adjusting focus.
Ability to provide leadership, communicate effectively, coach and motivate Teammates, and give and receive feedback.
Ability to follow company policies, procedures, handbooks, and the Buckle Code of Ethics.

Responsibilities

Greet Guests, provide attentive service, answer questions, recommend merchandise, and help fulfill Guest needs.
Demonstrate product knowledge and sales techniques, maintain knowledge of promotions and store policies, and help create a wardrobing experience.
Meet personal sales goals and contribute to store sales, average sale, business-builder, and Guest loyalty goals.
Build Guest relationships, support client-based business, and use available inventory tools and technology to expand merchandise selections.
Use the Sales Presentation Guide and lead by example through showmanship, customer service, and sales-floor attentiveness.
Identify recruiting opportunities and assist the Store Manager with recruiting and staffing needs.
Train, coach, motivate, and develop Teammates in sales, accountability, loss prevention, leadership, and operational procedures.
Help plan and execute store education focuses, daily setup, training, performance reviews, and assigned department actions.
Own and influence product presentation through zone ownership, visual standards, store tours, freight processing, and merchandising recommendations.
Delegate, demonstrate, and review visual zones with the Store Manager and ensure Teammates follow visual standards and checklists.
Execute and teach point-of-sale procedures, opening and closing checklists, markdowns, pulls, freight processing, recalls, and vendor returns.
Maintain a clean, organized, and shoppable store and an adequate inventory of supplies.
Follow security, loss-prevention, payment, return, exchange, and company policy procedures; identify and report concerns or violations.
Complete scheduled shifts, cover shifts when needed, and work a flexible schedule based on store and business needs.
Assist the Store Manager with store planning, schedule changes, interviews, new-hire paperwork, and effective communication with corporate departments.
Provide leadership support, give and receive feedback, help resolve problems, and act for the Store Manager in their absence.
Travel to and cover other stores within the district when business needs require.
Perform other duties and special projects as assigned.