Assistant in Training

The Buckle, Inc.•South Charleston, WV

5d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational duties, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. Working directly with the Store Manager and Leadership Team, they help develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager in the Store Manager’s absence. The Assistant Manager role is a progression from the AIT position and includes additional high-level duties, while most responsibilities are shared. The role focuses on guest service and sales generation, recruiting and developing Teammates, visual merchandising, store operations, and leadership. The AIT helps set and achieve sales goals, coach and train Teammates, maintain visual and operational standards, support store staffing, and address emergencies when the Store Manager is absent. The position requires a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, according to store and business needs. The Teammate regularly works in a retail store setting with a usually moderate noise level. A high school diploma or GED is required, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience. The work involves frequent standing, walking, handling items, reaching, climbing or balancing, jumping, stooping, kneeling, crouching or crawling, and talking or hearing. The role also requires the physical ability to lift and maneuver 50 pounds throughout the store and backroom.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to provide customer service, recommend merchandise, and work toward sales goals.
Ability to train, coach, motivate, and communicate effectively with Teammates.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.
Ability to complete scheduled shifts and cover shifts when needed.
Ability to travel to and cover other stores within the District based on business needs.
Physical ability to regularly stand, walk, use hands to handle items, reach, climb or balance, jump, stoop, kneel, crouch or crawl, and talk or hear; occasional sitting is also required.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Vision abilities including close, distance, color, peripheral, and depth perception, and the ability to adjust focus.

Responsibilities

Provide friendly, engaging, and knowledgeable service to Guests; recommend merchandise, anticipate needs, and build client relationships.
Achieve personal sales-per-hour, average sales, total net sales, and other sales goals; support store sales performance and business builders.
Use and complete the Sales Presentation Guide and contribute to product education, showmanship, and Guest loyalty.
Help recruit, train, coach, motivate, and develop Teammates, including supporting interviews and staffing needs.
Maintain a positive floor culture, communicate with fellow leaders and Teammates, and help implement store education and sales focuses.
Own and influence product presentation through zone ownership; delegate and review visual tasks and uphold floor and backroom standards.
Maintain a clean, organized, and shoppable store; oversee freight, merchandise displays, markdowns, pulls, recalls, and vendor returns.
Use store planning tools and complete opening and closing checklists; execute and teach Point of Sale procedures.
Follow payment, returns, exchange, security, and Loss Prevention policies, including daily bag and purse checks.
Complete scheduled shifts and cover shifts when needed; work a flexible schedule based on store and business needs.
Communicate policy violations and Teammate or Guest concerns to appropriate management or Human Resources in a timely, confidential manner.
Assist the Store Manager in supervising the store and act as Store Manager in their absence, including handling emergencies according to company guidelines.
Support store operations through inventory and supply monitoring, new-hire paperwork, corporate department communication, and other assigned duties.
Travel to and cover other stores within the District based on business needs.