Assistant in Training

The Buckle, Inc.•Moscow, ID

3d•Onsite

About The Position

The Assistant in Training (AIT) supports Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role combines sales, merchandising, and store operations, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. The AIT works directly with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. The AIT shares responsibility for training and motivating Teammates and acts as Store Manager in the Store Manager’s absence. The Assistant Manager role is a progression from AIT and includes additional high-level duties, although most responsibilities are shared. The position focuses on delivering outstanding Guest service and achieving sales goals, recruiting and developing Teammates, maintaining visual merchandising standards, and supporting store operations and leadership. The role requires a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, according to store and business needs. The Teammate regularly works in a retail store setting with a usually moderate noise level.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.
Ability to travel to and cover other stores within the District based on business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical demands of the role, including standing, walking, handling objects, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing.
Ability to execute sales, merchandising, training, operational, and leadership duties while providing a high level of customer service.

Responsibilities

Greet Guests, provide knowledgeable and engaging service, recommend merchandise, anticipate Guest needs, and build client relationships.
Meet personal and store sales goals, use the Sales Presentation Guide, support Guest loyalty and business builders, and plan sales goals with the Store Manager.
Demonstrate product knowledge and showmanship, coach sales presentations, recognize Guest levels, and communicate sales opportunities to the Team.
Identify recruiting opportunities and assist the Store Manager with staffing and recruiting.
Train, motivate, coach, and develop Teammates in accountability, orientation, Loss Prevention, sales presentation, leadership, and non-sales duties.
Maintain a positive floor culture, participate in daily setup and training, delegate tasks, and follow up on training needs and department goals.
Own and influence product zones; delegate, demonstrate, and review zone work with the Store Manager.
Maintain visual standards and checklists, ensure freight is appropriately displayed, identify merchandising opportunities, and recommend improvements.
Work a flexible schedule, complete assigned shifts, and cover shifts when needed.
Use the planner and complete opening and closing checklists; execute and teach point-of-sale procedures.
Follow security, Loss Prevention, payment, return, exchange, policy, and ethics procedures; recognize and respond to risks and theft.
Maintain a clean, organized, and shoppable store; complete markdowns, pulls, freight, recalls, and returns to vendors; monitor supplies and communicate merchandise handling concerns.
Complete new-hire paperwork and tasks in accordance with Human Resources guidelines and legal policies.
Communicate policy violations and Teammate or Guest concerns to the appropriate management or Human Resources contacts in a timely, confidential manner.
Support the Store Manager in supervising, interviewing, scheduling, planning, handling emergencies, and operating the store; act as Store Manager in their absence.
Travel to and cover other stores within the District based on business needs.
Perform other duties and special projects as assigned.