Assistant in Training

The Buckle, Inc.•Upper St. Clair, PA

4d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. Working directly with the Store Manager and Leadership Team, they help develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager when the manager is absent. The Assistant Manager role is a progression from AIT and includes additional high-level duties, while most duties are shared. The role focuses on sales generation and Guest service, recruiting and developing Teammates, visual merchandising, store operations, and leadership. The position assists the Store Manager in supervising and may require travel to cover other stores within the District based on business needs. This role is performed in a retail store setting, where the noise level is usually moderate. The schedule is flexible and may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.

Requirements

High school diploma or general education degree (GED), or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to provide customer service, communicate effectively, and work collaboratively with Guests, Teammates, management, and corporate departments.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas.
Ability to travel to and cover other stores within the District based on business needs.
Ability to stand, walk, use hands and arms, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear; occasional sitting is required.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Vision abilities including close, distance, and color vision, peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Provide friendly, engaging, and knowledgeable service to Guests; recommend merchandise and additional items, support fitting and styling needs, and build client relationships.
Meet personal sales-per-hour, average sale, and total net sales goals; contribute to store sales performance and business builders, including fit appointments, Buckle credit card, and Guest Connect.
Use the Sales Presentation Guide (SPG), product knowledge, sales education, and showmanship to improve sales presentations and Guest experience.
Maintain knowledge of promotions, payment, exchange, return, and security procedures; help Guests with merchandise selection and inventory searches.
Recognize recruiting opportunities and assist the Store Manager with recruiting and staffing needs.
Train, coach, motivate, and develop Teammates; support shift orientation, Loss Prevention, sales presentation standards, leadership development, and non-sales position training.
Maintain a positive floor culture, model dress code and professional conduct, and support daily setup, training, performance tracking, and delegated tasks.
Develop department results, carry out actions from department calendars, complete check-ins, and help implement the store’s education focus and business goals.
Manage product and visual presentation through zone ownership; assign projects, demonstrate visual tools, maintain visual standards, and ensure the sales floor and backroom are appropriately presented.
Identify merchandising opportunities and product changes, communicate recommendations to the Store Manager, and help maintain a sized and shoppable sales floor.
Work a flexible schedule, complete opening and closing checklists, and cover shifts when needed.
Execute and teach Point of Sale procedures; follow policies for payments, returns, exchanges, Loss Prevention, and security.
Maintain a clean, organized, and shoppable store; monitor supplies and provide feedback regarding merchandise handling.
Complete markdowns, pulls, freight processing, recalls, and returns to vendors; complete new-hire paperwork and other assigned planning and operational tasks.
Communicate policy violations and Teammate or Guest concerns to appropriate management or Human Resources in a timely and confidential manner.
Handle emergencies in the Store Manager’s absence according to company guidelines and support the store’s effective operation through communication with Corporate Office departments.
Assist the Store Manager in supervising; support leadership, conduct interviews as needed, give and receive feedback, solve problems, and contribute to personal and store growth.
Travel to and cover other District stores based on business needs; complete special projects and other duties as assigned.