Assistant in Training

The Buckle, Inc.•Kentwood, MI

3d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role combines sales, merchandising, and store operations, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. The AIT works directly with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. The role shares responsibility for training and motivating Teammates and acting as Store Manager in the manager’s absence. Assistant Manager is a progression from AIT and includes additional higher-level duties, while most duties and responsibilities are shared. The position focuses on delivering attentive, knowledgeable Guest service and achieving sales goals; recruiting, training, and developing Teammates; maintaining visual merchandising standards; and supporting the store’s operations and leadership. The role may require a flexible schedule, including mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs. The position assists the Store Manager in supervising and may travel to cover other stores within the district based on business needs. The role is performed in a retail store setting with a usually moderate noise level. Physical duties include regularly standing, walking, using hands, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing. The position occasionally requires sitting and the ability to lift and maneuver up to 50 pounds throughout the store and backroom.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the district based on business needs.
Ability to lift and maneuver up to 50 pounds throughout the store and backroom.
Ability to perform the physical demands of the role, including standing, walking, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing.
Ability to meet the position’s vision requirements, including close, distance, color, peripheral, and depth perception and adjustment of focus.
Ability to perform essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.

Responsibilities

Provide friendly, engaging, knowledgeable Guest service and assist Guests with merchandise selection, product use, returns, and exchanges.
Achieve personal sales-per-hour, average sales, and total net sales goals; contribute to store sales performance and Guest loyalty.
Use the Sales Presentation Guide and product knowledge to improve sales presentations and create engaging shopping experiences.
Build Guest relationships, support client-based business, and promote business builders such as fit appointments, the Buckle credit card, and Guest Connect.
Work with the Store Manager and Leadership Team to plan sales goals, recruit staff, and support store staffing needs.
Train, coach, motivate, and develop Teammates in sales, service, loss prevention, shift orientation, store accountability, and other job duties.
Maintain a positive store culture, demonstrate the dress code and expected leadership behaviors, and support Teammate development and performance.
Lead or support daily setup, training, reviews, department activities, education focuses, and completion of assigned tasks and calendars.
Own and influence product presentation through zone ownership, visual standards, store tours, freight placement, and floor and backroom organization.
Recognize merchandising opportunities and recommend or implement changes to improve visual results and store performance.
Use store planners, opening and closing checklists, the Performance Tracker, and other company tools to support store operations.
Follow loss prevention, security, payment, return, exchange, ethics, and company policy requirements; recognize and respond to security risks and emergencies.
Execute and teach Point of Sale procedures and support operational tasks, including markdowns, pulls, freight, recalls, and returns to vendors.
Maintain a clean, organized, and shoppable store; monitor supplies and communicate merchandise-handling concerns.
Complete scheduled shifts and cover shifts when needed; handle schedule changes professionally.
Communicate policy violations and Teammate or Guest concerns to appropriate leaders or Human Resources in a timely and confidential manner.
Assist the Store Manager in supervising and handle store emergencies in the Store Manager’s absence in accordance with company guidelines.
Travel to and cover other stores within the district when business needs require.
Perform other duties and special projects as assigned.