Assistant in Training

The Buckle, Inc.•Sioux Falls, SD

3d•Onsite

About The Position

The Assistant in Training (AIT) supports Buckle’s mission to create the most enjoyable shopping experience possible for Guests. Working directly with the Store Manager and Leadership Team, the AIT performs sales, merchandising, and operational tasks; helps develop sales and recruit Teammates; and shares responsibility for training and motivating the team. The AIT acts as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and includes additional high-level duties, though most duties are shared. The position combines Guest service and sales generation with Teammate recruiting, training, and development; visual merchandise management; store operations; and supervisory and leadership support. The AIT helps maintain store standards, meet sales goals, carry out training and merchandising plans, and support effective store operations. This role is performed in a retail store setting with usually moderate noise. The schedule is flexible and may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs. Travel to and coverage of other stores within the district may be required.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.
Ability to travel to and cover other stores within the district based on business needs.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical functions of the job, including standing, walking, using hands, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing.
Ability to perform sales, merchandising, operational, training, and leadership duties while maintaining a high level of customer service.

Responsibilities

Greet Guests, provide attentive service, answer questions, recommend and locate merchandise, and create a wardrobing experience based on Guest needs.
Demonstrate product knowledge and sales techniques; share product education with the team and keep current on promotions, payment and exchange policies, and security practices.
Meet personal sales-per-hour, average sales, total net sales, and other sales goals; use the Sales Presentation Guide (SPG) and support store sales performance and Guest loyalty.
Build Guest relationships and a client-based business, recognize and communicate Guest levels, and support business builders such as fit appointments, Buckle credit cards, and Guest Connect.
Plan sales goals with the Store Manager and demonstrate ownership of store sales performance.
Identify recruiting opportunities and assist the Store Manager with recruiting for store staffing needs.
Train, coach, motivate, and develop Teammates in accountability, shift orientation, Loss Prevention, sales presentation, leadership, and non-sales positions.
Support daily setup, training, performance reviews, department actions, education focuses, and execution of business goals and assigned tasks.
Own and influence product through zone ownership; delegate, demonstrate, and review visual zones and ensure visual standards and checklists are followed.
Maintain store presentation by ensuring the sales floor is sized, freight is displayed appropriately, and visual standards are upheld on the floor and in the backroom.
Work a flexible schedule, complete scheduled shifts, and cover shifts when needed; travel to and cover other district stores based on business needs.
Use planners and complete opening and closing checklists; execute and teach Point of Sale procedures and follow payment, return, exchange, and Loss Prevention policies.
Recognize security risks and theft, follow Loss Prevention guidelines, and handle emergencies in the Store Manager’s absence according to company guidelines.
Maintain a clean, organized, and shoppable store; complete markdowns, pulls, freight, recalls, and returns to vendors, and monitor store supplies.
Communicate merchandise concerns, policy violations, and Teammate or Guest concerns to appropriate management or Human Resources in a timely and confidential manner.
Assist the Store Manager in supervising and provide leadership support, feedback, problem solving, and a positive team environment.
Complete new-hire paperwork and tasks accurately and promptly, and perform other duties and special projects as assigned.

Benefits

Full-time benefits include medical coverage, dental and vision insurance, virtual care, and Employee Assistance Program resources.
401(k) with traditional and Roth options and discretionary company matching contributions for qualifying Teammates.
Health Savings Account and Flexible Spending Accounts; Buckle contributes to the HSA for Teammates enrolled in the high-deductible medical plan.
Eligible Teammates may earn performance bonuses.
Teammate discount of 40% off Buckle products and 25% off Buckle gift cards.
Vacation, sick time, a floating holiday, and bereavement leave; salaried Teammates receive a paid volunteer day.
Company-paid basic life and AD&D insurance, with options for supplemental life and short- and long-term disability coverage.
Paid and unpaid leave for qualifying situations; eligible salaried Teammates may receive medical leave pay that can be used as paid parental leave.
Accident, critical illness, and hospital indemnity insurance options.
Legal services, identity theft protection, and pet insurance for eligible Teammates.
Part-time benefits include access to medical plans for eligible Teammates, 401(k) with company match for qualifying Teammates, Employee Assistance Program resources, and paid leave in applicable states.