Assistant in Training

The Buckle, Inc.•San Antonio, TX

5d•Onsite

About The Position

The Assistant in Training (AIT) supports the Store Manager and Leadership Team in fulfilling Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role combines sales, guest service, merchandising, and store operations, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. The AIT helps develop sales, recruit Teammates, and provide leadership; shares responsibility for training and motivating Teammates; and acts as Store Manager in the manager’s absence. The Assistant Manager position is a progression from AIT and includes additional higher-level duties, while most duties are shared. The position focuses on delivering friendly, knowledgeable service and achieving sales goals; recruiting, training, coaching, and developing Teammates; maintaining visual merchandising standards; and supporting store operations, loss prevention, scheduling, and leadership. The AIT assists the Store Manager in supervising and may travel to or cover other stores within the district based on business needs. The role is performed in a retail store setting with a usually moderate noise level. The schedule is flexible and may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs. The position requires regular standing, walking, reaching, handling objects, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and talking or hearing; sitting is occasional. The Teammate must be able to lift and maneuver 50 pounds throughout the store and backroom. Reasonable accommodations may be made for individuals with disabilities.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the district based on business needs.
Ability to perform the physical demands of the role, including lifting and maneuvering 50 pounds throughout the store and backroom.
Ability to perform essential duties with or without reasonable accommodation.

Responsibilities

Greet Guests and provide attentive, knowledgeable service throughout the store; recommend merchandise and create a wardrobing experience based on Guest needs.
Meet personal sales, average sales, total net sales, and business-builder goals, and help improve the store’s sales performance.
Maintain product, promotion, payment, return, exchange, and security knowledge; use sales tools such as the Sales Presentation Guide and inventory search tools.
Build Guest relationships and loyalty, recognize Guest levels, and communicate Guest needs to the Team.
Work with the Store Manager and Leadership Team to plan sales goals, recruit staff, and develop store education priorities.
Train, coach, motivate, and develop Teammates in sales, service, loss prevention, shift orientation, accountability, and other assigned roles.
Support daily setup, training, performance reviews, delegation, interviews, and execution of department and store goals.
Lead visual merchandising and zone ownership; maintain floor and backroom visual standards, organize new freight, and identify merchandising opportunities.
Complete store operations tasks, including opening and closing checklists, point-of-sale procedures, markdowns, pulls, freight, recalls, returns to vendors, and supply monitoring.
Maintain a clean, organized, and shoppable store and follow company policies, loss prevention guidelines, and security procedures.
Communicate policy violations, merchandise concerns, emergencies, and Teammate or Guest concerns to appropriate leaders in a timely and confidential manner.
Cover scheduled shifts as needed, handle schedule changes professionally, and travel to or cover other district stores based on business needs.
Act as Store Manager in the manager’s absence, including handling emergencies according to company guidelines.
Assist the Store Manager in supervising the store and complete other duties or special projects as assigned.