Assistant in Training

The Buckle, Inc.•Sedalia, MO

3d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role combines sales, merchandising, and operational duties, including cashiering, displaying and pulling merchandise, following register procedures, and routine facility cleaning. The AIT works directly with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. The role shares responsibility for training and motivating Teammates and acting as Store Manager in the manager’s absence. Assistant Manager is a progression from AIT, with additional high-level duties, though most duties are shared. The position focuses on sales generation and Guest service; recruiting, training, and developing Teammates; visual merchandise management; store operations; and supervisory and leadership support. The AIT assists the Store Manager in supervising, supports store growth and business goals, and may travel to cover other stores within the district based on business needs. The role is performed in a retail store setting, with a usually moderate noise level. Full-time benefits are available after any applicable waiting period and include insurance, spending and savings accounts, paid time off, a 401(k) retirement plan, a Teammate discount, performance bonuses, leave options, and an Employee Assistance Program.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to stand, walk, use hands to handle or feel items, reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear; occasional sitting is required.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Required vision abilities include close, distance, and color vision, peripheral vision, depth perception, and the ability to adjust focus.
Ability to travel to and cover other stores within the district based on business needs.

Responsibilities

Provide friendly, engaging, and knowledgeable Guest service throughout the store; answer questions, recommend merchandise, help Guests locate products, and suggest additional items.
Meet personal sales-per-hour, average sales, and total net sales goals; contribute to store sales performance, Guest loyalty, and business-builder results.
Use and complete the Sales Presentation Guide (SPG), build Guest relationships, recognize Guest levels, and demonstrate product knowledge and showmanship.
Plan sales goals with the Store Manager and share feedback and business-driven questions with managers and Teammates.
Recognize recruiting opportunities and assist the Store Manager with recruiting and staffing needs.
Train, coach, motivate, and develop Teammates in sales presentation, Guest service, accountability, Loss Prevention, leadership, and non-sales roles.
Participate in daily setup, training, impacting, and reviewing; use the Performance Tracker and execute department calendars, delegation worksheets, and education focuses.
Support Teammate development through interviews, shift training, feedback, and follow-through on training needs.
Own and influence product presentation through zone ownership; delegate and review zones and ensure compliance with visual standards and checklists.
Monitor merchandising opportunities, freight flow, product lifecycle, floor sizing, new freight presentation, and visual standards on the sales floor and in the backroom.
Complete opening and closing checklists, scheduled shifts, and shift coverage when needed; support planning across week, month, and year.
Follow Loss Prevention, security, payment, return, exchange, and company policy procedures; execute and teach Point of Sale procedures.
Maintain a clean, organized, and shoppable store; handle merchandise tasks including markdowns, pulls, freight, recalls, and returns to vendors.
Communicate merchandise concerns, policy violations, and Teammate or Guest concerns to the appropriate management or Human Resources contacts.
Complete new-hire paperwork and tasks in accordance with Human Resources guidelines and legal policies; maintain adequate store supplies and communicate with Corporate Office departments.
Handle emergencies in the Store Manager’s absence in accordance with company guidelines and perform other assigned duties and special projects.
Assist the Store Manager in supervising and act as Store Manager in their absence.
Travel to and cover other stores within the district based on business needs.