Assistant in Training

The Buckle, Inc.•Lubbock, TX

4d•Onsite

About The Position

The Assistant in Training (AIT) supports the Store Manager and Leadership Team in fulfilling Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role combines sales, merchandising, and store operations, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. The AIT helps develop sales, recruit Teammates, and provide leadership; shares responsibility for training and motivating Teammates; and acts as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and includes additional duties, while most responsibilities are shared. The position delivers attentive Guest service and supports sales goals through product knowledge, merchandise recommendations, relationship-building, and sales presentations. It also helps recruit, train, coach, and motivate Teammates; supports visual merchandising and store presentation; and performs operational and leadership duties in partnership with the Store Manager. The role assists the Store Manager in supervising and may travel to cover other stores within the District as business needs require. The position is based in a retail store setting with usually moderate noise. The role requires a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas. Physical duties include standing, walking, reaching, climbing or balancing, jumping, stooping, kneeling, crouching or crawling, and lifting and maneuvering up to 50 pounds throughout the store and backroom. Reasonable accommodations may be made for individuals with disabilities.

Requirements

High school diploma or general education degree (GED), or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the District based on business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical activities described, including standing, walking, using hands, reaching, climbing or balancing, jumping, stooping, kneeling, crouching or crawling, and talking or hearing.
Required vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
Ability to provide and receive feedback, support Leadership, communicate professionally, problem-solve, and maintain a positive attitude in challenging situations.
Ability to learn and execute company tools, policies, procedures, and standards and to train others in applicable duties.

Responsibilities

Greet Guests, provide attentive service, answer merchandise questions, recommend products, and help locate or obtain merchandise based on Guest needs.
Build Guest relationships and a client-based business; encourage additional purchases and create a wardrobing experience.
Maintain product, promotion, payment, exchange, return, and security knowledge; demonstrate merchandise and share product education with the Team.
Meet personal sales-per-hour, average sales, and total net sales goals, and contribute to store sales, business-builder, and Guest-loyalty results.
Use the Sales Presentation Guide (SPG), plan sales goals with the Store Manager, and demonstrate ownership of store sales performance.
Recognize recruiting opportunities and assist the Store Manager with recruitment and staffing needs.
Train, coach, motivate, and develop Teammates in accountability, orientation, Loss Prevention, sales presentation, leadership, and non-sales duties.
Support a positive floor culture, communicate with fellow leaders and Teammates, and help delegate and implement education and business focuses.
Own and influence product presentation through zone ownership; delegate and review zone work and ensure visual standards and checklists are followed.
Maintain a properly sized, organized, and shoppable sales floor and backroom; identify merchandising opportunities and communicate recommendations to the Store Manager.
Use the planner and complete opening and closing checklists; execute and teach Point of Sale procedures and other store tools.
Follow Loss Prevention, payment, return, exchange, security, ethics, and company policy procedures; recognize and address security risks and thefts.
Complete scheduled shifts and cover shifts when needed; work a flexible schedule based on store and business needs.
Handle freight, markdowns, pulls, recalls, vendor returns, supplies, inventory concerns, and other store operations.
Complete and ensure timely, accurate new-hire paperwork and tasks according to Human Resources guidelines and legal policies.
Communicate policy violations and Teammate or Guest concerns to the appropriate management or Human Resources contacts in a timely, confidential manner.
Assist the Store Manager in supervising, conducting interviews as needed, handling schedule changes, and responding to emergencies in the Store Manager’s absence.
Travel to cover other stores within the District based on business needs.
Perform other duties and special projects as assigned.