Assistant in Training

The Buckle, Inc.•Springfield, MO

5d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational duties assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. They work directly with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and includes additional higher-level duties, although most responsibilities are shared. The role combines Guest service and sales generation with Teammate recruiting, training, and development; visual merchandising; store operations; and supervisory support. The position requires a flexible schedule, including mornings, evenings, weekends, and certain holiday periods, according to store and business needs. It is performed in a retail store setting with a usually moderate noise level.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of and day after Thanksgiving and Christmas, based on business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical demands of the role, including standing, walking, handling items, reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and communicating by talking and hearing.
Ability to complete scheduled shifts and cover shifts when needed.
Ability to travel to and cover other stores within the district based on business needs.
Ability to execute sales, customer service, merchandising, training, and store-operation duties while following company policies and procedures.

Responsibilities

Welcome Guests and provide friendly, attentive service throughout the store.
Answer questions about the store and merchandise; recommend, select, and locate merchandise based on Guest needs.
Suggest additional items and create a wardrobing experience using product knowledge and sales education.
Maintain knowledge of promotions, payment and exchange policies, security practices, and return procedures.
Meet personal sales-per-hour, average sales, and total net sales goals, and help improve store sales performance.
Use the Sales Presentation Guide (SPG), support Guest loyalty, and build client relationships.
Help recruit, train, motivate, coach, and develop Teammates, including supporting daily setup, training, performance tracking, and sales presentation standards.
Partner with the Store Manager on recruiting, staffing, education focus, sales goals, and delegation of work.
Lead by example, maintain a positive floor culture, communicate with Teammates and fellow leaders, and act as Store Manager in their absence.
Own and influence product presentation and assigned zones; delegate and review visual work and ensure visual standards are followed.
Identify merchandising opportunities, maintain a sized and shoppable sales floor, and communicate recommendations to the Store Manager.
Perform and teach operational procedures, including opening and closing checklists, point-of-sale procedures, markdowns, pulls, freight, recalls, and vendor returns.
Maintain store cleanliness, organization, inventory of supplies, and compliance with Loss Prevention, payment, return, exchange, and company policies.
Recognize and respond to security risks, emergencies, policy violations, and Guest or Teammate concerns, escalating matters as appropriate.
Complete assigned shifts and cover shifts when needed; travel to and cover other district stores based on business needs.
Assist the Store Manager with supervision, interviews, schedule changes, store planning, special projects, and other assigned duties.