Assistant in Training

The Buckle, Inc.•Whitehall, PA

4d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. They work with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. They also share responsibility for training and motivating Teammates and act as Store Manager in the manager’s absence. The Assistant Manager role is a progression from the AIT position and includes additional higher-level duties, though most responsibilities are shared. The role focuses on sales generation and Guest service, recruiting and developing Teammates, visual merchandising, store operations, and leadership. The position assists the Store Manager in supervising and may require travel to cover other stores within the District based on business needs. The work is performed in a retail store setting, where the noise level is usually moderate. The schedule may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, depending on store and business needs.

Requirements

High school diploma or GED; or one to three months of related retail experience and/or training; or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.
Ability to travel to and cover other stores within the District based on business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical activities required, including standing, walking, using hands, reaching, climbing or balancing, jumping, stooping, kneeling, crouching or crawling, and talking or hearing.
Ability to execute and teach POS procedures, opening and closing checklists, and store operational processes.
Ability to communicate effectively, give and receive feedback, coach others, problem-solve, and maintain a positive and professional attitude.

Responsibilities

Provide friendly, engaging service and help Guests find merchandise suited to their needs, including recommending additional items and creating a wardrobing experience.
Maintain product knowledge and share product education, sales promotions, payment and exchange policies, and security practices with Guests and Teammates.
Meet personal sales goals and contribute to store sales performance, Guest loyalty, fit appointments, credit card activity, and other business-builder goals.
Build Guest relationships and a client-based business; use tools such as inventory management, product search, and iPad apps to expand Guest selections.
Lead by example through showmanship, customer service, attentiveness, and consistent leadership actions; plan sales goals with the Store Manager.
Identify recruiting opportunities, assist with staffing and interviews, and help train, coach, motivate, and develop Teammates to meet company standards.
Support daily setup, training, performance tracking, department goals, education focuses, and delegated actions; identify and follow through on Teammate training needs.
Demonstrate and coach denim showmanship, fit-card use, product presentation, and engagement with merchandise.
Own and influence product presentation through zone ownership; delegate and review zones, maintain visual standards, and communicate merchandising opportunities and solutions to the Store Manager.
Keep the sales floor appropriately sized and freight displayed; maintain visual standards on the sales floor and in the backroom.
Complete operational tasks such as opening and closing checklists, POS procedures, markdowns, pulls, freight, recalls, and returns to vendors.
Follow loss-prevention, security, payment, return, exchange, policy, and safety procedures; recognize and respond to theft risks and emergencies.
Maintain a clean, organized, and shoppable store; monitor supplies and communicate merchandise-handling concerns.
Complete new-hire paperwork and tasks in accordance with Human Resources guidelines and legal policies; communicate policy violations and concerns appropriately and confidentially.
Assist the Store Manager in supervising, support the Leadership Team, administer the Buckle Commitment to Success, and help maintain a professional, positive team culture.
Complete scheduled shifts and cover shifts when needed; handle schedule changes professionally and perform other assigned duties or special projects.