Assistant in Training

The Buckle, Inc.•Hurst, TX

4d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role combines sales, merchandising, and store operations with leadership development. The AIT works directly with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership; shares responsibility for training and motivating Teammates; and acts as Store Manager in the Store Manager’s absence. The Assistant Manager role is a progression from AIT and includes additional higher-level duties, while most responsibilities are shared. The position focuses on delivering attentive Guest service and achieving sales goals, developing and coaching Teammates, maintaining visual merchandising standards, and carrying out store operations and loss-prevention procedures. The AIT assists the Store Manager in supervising and may travel to cover other stores within the District based on business needs. The role requires a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, depending on store and business needs. The role is based in a retail store setting with usually moderate noise. Physical work includes standing, walking, reaching, handling items, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and lifting and maneuvering up to 50 pounds throughout the store and backroom.

Requirements

High school diploma or GED; or one to three months of related retail experience and/or training; or an equivalent combination of education and experience.
Ability to work a flexible schedule, potentially including mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.
Ability to travel to and cover other stores within the District based on business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical activities described for the role, including standing, walking, using hands, reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and talking or hearing.
Ability to provide leadership, training, feedback, and guidance to Teammates and support the Store Manager in supervising.
Ability to perform sales, merchandising, point-of-sale, store operations, and loss-prevention duties.

Responsibilities

Greet Guests, provide friendly and attentive service, answer merchandise questions, recommend products, and help Guests locate or obtain merchandise.
Anticipate Guest needs, suggest additional items, create wardrobing experiences, build client relationships, and maintain knowledge of products, promotions, payment policies, exchanges, returns, and security practices.
Meet personal sales-per-hour, average-sale, and total-net-sales goals; contribute to store sales performance and business-builder goals; and plan sales goals with the Store Manager.
Use the Sales Presentation Guide (SPG), support sales presentations, demonstrate product knowledge and showmanship, and help improve Teammate sales presentations.
Develop, recruit, train, coach, motivate, and educate Teammates; assist the Store Manager with staffing needs, interviews, and ongoing training.
Maintain a positive floor culture, demonstrate dress-code and leadership standards, delegate and track tasks, and support department and store education focuses.
Own and influence product presentation through zone ownership; delegate and review zones, uphold visual standards and checklists, and identify merchandising opportunities and solutions.
Maintain a properly sized and shoppable sales floor, display new freight appropriately, and maintain visual standards on the sales floor and in the backroom.
Use the planner and complete opening and closing checklists; execute and train others on point-of-sale procedures and other store tools.
Follow loss-prevention guidelines, recognize and address security risks and theft, and handle payments, returns, exchanges, and other procedures according to policy.
Complete markdowns, pulls, inbound and outbound freight, recalls, and returns to vendors; maintain adequate supplies and communicate merchandise-handling concerns.
Keep the store clean, organized, and shoppable; complete scheduled shifts and cover shifts when needed.
Communicate policy violations and Teammate or Guest concerns to the appropriate management or Human Resources contacts in a timely and confidential manner.
Complete new-hire paperwork and tasks according to Human Resources guidelines and legal policies; support store planning across weekly, monthly, and yearly periods.
Assist the Store Manager in supervising, handle emergencies in the Store Manager’s absence according to company guidelines, and establish effective communication with Corporate Office departments.
Travel to and cover other stores within the District when business needs require.