Assistant in Training

The Buckle, Inc.•Saint Cloud, MN

4d•$16 - $20•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. Working with the Store Manager and Leadership Team, they help develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and includes additional high-level duties, although most responsibilities are shared. The role focuses on sales generation and Guest service; recruiting, training, and developing Teammates; visual merchandise management; store operations; and supervisory leadership. It includes maintaining sales and service standards, supporting store performance, overseeing merchandise presentation and operational procedures, and helping ensure a positive, organized, and shoppable store. The role is performed in a retail store setting, with a usually moderate noise level. The schedule is flexible and may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs. The position may also require travel to cover other stores within the district. Compensation is listed as an estimated $16–$20 per hour, including base rate plus sales commission for sales positions; final offers depend on relevant factors.

Requirements

High school diploma or general education degree (GED), or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule, potentially including mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to complete scheduled shifts and cover shifts when needed.
Ability to travel to and cover other stores within the district based on business needs.
Ability to perform the essential physical functions of the job, including standing, walking, handling and feeling objects, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing; occasional sitting; and lifting and maneuvering 50 pounds throughout the store and backroom.
Required vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
Ability to execute and teach POS procedures and follow company policies, including Loss Prevention practices.
Ability to communicate professionally, maintain a positive attitude in challenging situations, and give and receive feedback.

Responsibilities

Greet Guests and provide friendly, engaging, and legendary service throughout the store.
Answer questions about the store and merchandise; recommend, locate, and obtain products based on Guest needs and suggest additional items to create a wardrobing experience.
Demonstrate product knowledge, share product and sales education, and maintain knowledge of promotions, payment and exchange policies, and security practices.
Meet personal sales-per-hour, average sales, total net sales, Guest loyalty, and other performance goals; plan sales goals with the Store Manager and take ownership of store sales performance.
Build Guest relationships and a client-based business, support fit appointments and other business builders, and use the Sales Presentation Guide (SPG) to achieve goals.
Lead by example through showmanship, customer service, attentiveness, consistent leadership actions, and high standards whether or not the Manager is present.
Identify recruiting opportunities and assist the Store Manager with recruiting for store staffing needs.
Train, coach, motivate, and educate new and current Teammates on accountability, shift orientation, Loss Prevention, sales presentation, product knowledge, and other training needs.
Help create a positive floor culture; delegate and follow up on daily tasks, training, department actions, and sales focuses.
Partner with the Store Manager to set and implement education priorities, execute business segments, and support team and store goals.
Own and influence product presentation through zone ownership; assign zones and projects, demonstrate visual tools, and partner with the Store Manager to delegate and review zones.
Monitor compliance with visual standards, the Visual library, and the Weekly Visual Checklist; identify merchandising opportunities and recommend solutions.
Maintain a properly sized sales floor, ensure new freight is displayed appropriately, and uphold visual standards on the floor and in the backroom.
Use store tools and the Performance Tracker to identify and implement changes that improve store performance and visual results.
Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Use the planner and complete opening and closing checklists; execute and teach Point of Sale (POS) procedures and follow payment, return, exchange, and Loss Prevention policies.
Recognize security risks and theft, follow Loss Prevention guidelines including daily bag and purse checks, and handle emergencies in the Store Manager’s absence according to company guidelines.
Maintain a clean, organized, and shoppable store; complete markdowns, pulls, freight processing, recalls, and returns to vendors; and maintain adequate supplies.
Complete new-hire paperwork and tasks accurately and promptly under Human Resources guidelines and legal policies.
Communicate merchandise handling concerns, policy violations, and Teammate or Guest concerns to the appropriate leaders or Human Resources in a timely and confidential manner.
Support the Store Manager in supervising; conduct interviews as needed, provide and receive feedback, handle schedule changes professionally, and promote personal and store growth.
Establish effective relationships and communication with Corporate Office departments and provide guidance and feedback to non-sales positions.
Travel to and cover other stores within the district based on business needs.
Perform other duties and special projects as assigned.

Benefits

Medical coverage with a choice of two plans, preventive care covered at 100%, and virtual care access.
Dental and vision insurance.
24/7 virtual care for general, behavioral, and dermatology consultations.
Employee Assistance Program with confidential counseling, wellness coaching, and self-care tools.
401(k) with traditional and Roth options and discretionary company matching contributions for qualifying Teammates.
Health Savings Account and Flexible Spending Accounts; Buckle contributes to an HSA for those enrolled in the high-deductible medical plan.
Performance bonuses for eligible Teammates.
40% discount on Buckle products and 25% discount on Buckle gift cards.
Vacation time based on role and years of service, starting at 80 or 120 hours depending on employment status and prorated for the first partial year.
40 hours of sick time per year, or more where required by law, prorated for the first partial year, with up to 80 hours carryover subject to an 80-hour annual maximum including carryover.
One floating holiday and up to three days of bereavement leave.
One paid volunteer day for salaried Teammates.
Company-paid basic life and AD&D insurance, with options for Teammate-paid supplemental life and short- and long-term disability plans.
Paid and unpaid leave for qualifying situations; eligible salaried Teammates may qualify for medical leave pay that can be used as paid parental leave.
Optional accident, critical illness, and hospital indemnity coverage.
Legal services, identity theft protection, and pet insurance for eligible Teammates.
Eligible part-time Teammates may access medical plans, 401(k) with company match, and mental health resources.
Paid leave accrues in applicable states, where required by law.