Assistant in Training

The Buckle, Inc.•Janesville, WI

3d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. Working with the Store Manager and Leadership Team, they develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and includes additional high-level duties, though most responsibilities are shared. The role combines customer service and sales with recruiting, training, visual merchandising, store operations, and team leadership. It requires a flexible schedule based on store needs, including mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas. The position is performed in a retail store setting, with regular standing and movement and the ability to lift and maneuver 50 pounds throughout the store and backroom.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule, potentially including mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.
Ability to travel to and cover other stores within the district based on business needs.
Ability to stand, walk, handle and feel objects, reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear; occasional sitting is required.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Required vision abilities include close, distance, and color vision, peripheral vision, depth perception, and the ability to adjust focus.
Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.

Responsibilities

Provide friendly, engaging, and knowledgeable service; identify Guest needs, recommend merchandise, and create a wardrobing experience.
Meet personal sales and store business goals, use the Sales Presentation Guide, and support sales presentations and Guest loyalty initiatives.
Build Guest relationships, recognize and communicate Guest levels, and demonstrate product knowledge and showmanship.
Recruit, train, coach, motivate, and develop Teammates; assist the Store Manager with staffing, interviews, training needs, and store education focus.
Promote a positive floor culture, communicate with fellow leaders and Teammates, and support daily setup, training, reviews, and business goals.
Own and influence product zones; demonstrate and delegate visual standards, monitor merchandising, and communicate opportunities and recommendations to the Store Manager.
Maintain an appropriately sized and shoppable sales floor, manage freight and product presentation, and uphold visual standards on the floor and in the backroom.
Perform store operations, including opening and closing checklists, POS procedures, markdowns, pulls, freight, recalls, vendor returns, and supply monitoring.
Follow loss-prevention, payment, return, exchange, security, ethics, and company policy procedures; recognize and address security risks and emergencies.
Keep the store clean, organized, and shoppable; provide feedback about merchandise handling and promptly communicate policy violations or concerns to appropriate leaders.
Complete required new-hire paperwork and tasks in accordance with HR and legal guidelines; maintain planning and delegation tools and records.
Assist the Store Manager in supervising; provide and receive feedback, support leadership, handle schedule changes professionally, and cover shifts or other stores within the district as business needs require.
Act as Store Manager in the Store Manager’s absence, including handling emergencies in accordance with company guidelines.
Perform other duties and special projects as assigned.