Assistant in Training

The Buckle, Inc.•Denver, CO
•$19 - $23•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational duties assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. Working with the Store Manager and Leadership Team, they develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and includes additional high-level duties, though most responsibilities are shared. The role covers Guest service and sales generation, Teammate recruiting and development, visual merchandising, store operations, and leadership. The position assists the Store Manager in supervising and may involve travel to and coverage of other stores in the District based on business needs. The listed estimated pay range is $19.29–$23 per hour, comprising estimated base pay plus commission for sales positions; final offers depend on factors such as skills, experience, location, and qualifications.

Requirements

  • High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
  • Ability to provide customer service, demonstrate product knowledge, and work toward sales goals.
  • Ability to train, coach, motivate, and lead Teammates and support store management.
  • Ability to work a flexible schedule, including mornings, evenings, weekends, and specified holiday periods, based on business needs.
  • Ability to travel to and cover other stores within the District based on business needs.
  • Ability to perform the physical demands of the role, including standing, walking, handling merchandise, and lifting and maneuvering up to 50 pounds.
  • Ability to follow company policies and procedures, including POS, loss prevention, payment, returns, and exchange procedures.

Responsibilities

  • Provide friendly, engaging Guest service; answer questions and recommend, locate, and obtain merchandise based on Guest needs.
  • Create a wardrobing experience by anticipating Guest needs, suggesting additional items, and demonstrating product knowledge and sales techniques.
  • Meet personal sales-per-hour, average-sale, and net-sales goals; support store sales performance, business builders, Guest loyalty, and sales presentation standards.
  • Build Guest relationships and a client-based business, recognize Guest levels, and support fit appointments, Buckle credit card engagement, and Guest connection.
  • Use the Sales Presentation Guide (SPG), product-search tools, inventory resources, and applicable apps to support sales and merchandising.
  • Recruit, train, coach, motivate, and develop Teammates; assist with staffing needs, interviews, onboarding, and training for sales and non-sales positions.
  • Maintain a positive floor culture, model dress and service standards, delegate daily tasks, and support the Store Manager’s education focus and business goals.
  • Own and influence product presentation and store zones; delegate and review visual work, uphold visual standards, and ensure freight is appropriately displayed and the sales floor is sized and shoppable.
  • Identify merchandising opportunities and recommend solutions to the Store Manager; use the Performance Tracker and visual tools to improve results.
  • Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, according to store and business needs.
  • Complete opening and closing checklists and procedures; perform or train others on POS procedures, markdowns, pulls, freight, recalls, and vendor returns.
  • Follow loss-prevention, payment, return, exchange, security, and company policy procedures; recognize and appropriately handle security risks, theft, emergencies, and policy concerns.
  • Maintain a clean, organized, adequately supplied store; communicate merchandise handling concerns and relevant Teammate or Guest concerns to appropriate leadership or Human Resources.
  • Complete scheduled shifts and cover shifts when needed; handle schedule changes professionally and assist with planning and store operations.
  • Support the Store Manager in supervising, provide and receive feedback, promote personal and store growth, and maintain professional relationships with Teammates.
  • Establish effective communication with Corporate Office departments and act on emergencies in the Store Manager’s absence in accordance with company guidelines.
  • Perform other duties and special projects as assigned.

Benefits

  • Medical coverage with plan choices, preventive care coverage, and virtual care access.
  • Dental and vision insurance.
  • 24/7 virtual general, behavioral, and dermatology consultations.
  • Employee Assistance Program with confidential counseling, wellness coaching, and self-care tools.
  • 401(k) plan with traditional and Roth options and discretionary company matching for qualifying Teammates.
  • Health Savings Account and Flexible Spending Accounts; Buckle contributes to an HSA for eligible Teammates enrolled in the high-deductible medical plan.
  • Performance-based incentive bonuses for eligible Teammates.
  • 40% discount on Buckle products and 25% discount on Buckle gift cards.
  • Vacation time, sick time, a floating holiday, and bereavement leave, with terms based on role, service, employment status, and applicable law.
  • Company-paid basic life and AD&D insurance, with optional supplemental life and short- and long-term disability plans.
  • Paid and unpaid leave of absence support for qualifying situations; eligible salaried Teammates may receive medical leave pay usable as paid parental leave.
  • Optional accident, critical illness, and hospital indemnity coverage.
  • Legal services, identity theft protection, and pet insurance for eligible Teammates.
  • Eligible part-time Teammates may access medical plans, the 401(k) with company match, mental health resources, and paid leave where required by law.
  • One paid volunteer day for salaried Teammates.
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