Assistant in Training

The Buckle, Inc.•Orland Park, IL

3d•$19 - $23•Onsite

About The Position

The Assistant in Training (AIT) supports Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. The AIT works directly with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. The AIT shares responsibility for training and motivating Teammates and acts as Store Manager in their absence. The Assistant Manager role is a progression from the AIT position, with additional high-level duties; most duties and responsibilities are shared. The position focuses on sales generation and Guest service, recruiting and developing Teammates, visual merchandising, store operations, and leadership. The AIT assists the Store Manager in supervising and supports the store’s sales performance, standards, and daily business goals. The role is performed in a retail store setting, where the noise level is usually moderate. It requires a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, depending on store and business needs. The role may also require travel to cover other stores within the District based on business needs.

Requirements

High school diploma or GED; or one to three months of related retail experience and/or training; or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel and cover other stores within the District based on business needs.
Ability to stand, walk, use hands to handle or feel objects, reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear; occasionally sit.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Vision abilities including close, distance, and color vision, peripheral vision, depth perception, and ability to adjust focus.
Comfort giving and receiving feedback from peers and Management.
Ability to execute and teach POS procedures, opening and closing checklists, and relevant store policies and procedures.

Responsibilities

Greet Guests, provide engaging and legendary service, answer questions, recommend merchandise, and help Guests find products suited to their needs.
Suggest additional items and create wardrobing experiences; demonstrate product knowledge and share sales education with the Team.
Maintain knowledge of sales, promotions, payment and exchange policies, and security practices.
Meet personal sales-per-hour, average sales, and total net sales goals; contribute to store sales, business builders, denim results, and Guest loyalty.
Use the Sales Presentation Guide (SPG) daily, support Teammates’ presentations, and build Guest relationships and client-based business.
Plan sales goals with the Store Manager and demonstrate ownership of store sales performance.
Recognize recruiting opportunities and assist the Store Manager with recruiting and staffing needs.
Help lead, direct, motivate, educate, train, and coach Teammates to meet accountability, orientation, Loss Prevention, sales presentation, and other standards.
Maintain a positive floor culture, model the dress code, motivate Teammates to complete tasks, and identify and follow through on training needs.
Participate in daily setup, training, impacting, and reviewing; use the Performance Tracker and execute department calendars and weekly delegation plans.
Partner with the Store Manager to select and implement the store’s education focus and help execute segments supporting business goals.
Own and influence product through zone ownership; assign zones and projects, demonstrate applicable tools, and partner with the Store Manager to delegate and review zones.
Ensure Teammates follow visual standards, the Visual library, and Weekly Visual Checklist; maintain visual standards on the sales floor and in the backroom.
Identify merchandising opportunities, communicate recommendations to the Store Manager, keep the sales floor sized and freight displayed appropriately, and anticipate product changes to improve visual results.
Work a flexible schedule based on store and business needs, including mornings, evenings, weekends, and specified holiday periods.
Use the planner and complete opening and closing checklists; execute and train others on opening and closing procedures.
Recognize security risks and theft, follow Loss Prevention guidelines including daily bag and purse checks, and execute and teach Point of Sale procedures.
Handle calls from the Corporate Office and maintain a positive attitude when addressing challenging situations involving Guests or Teammates.
Execute policies and procedures for payments, returns, exchanges, and Loss Prevention; complete scheduled shifts and cover shifts when needed.
Keep the store clean, organized, and shoppable; provide merchandise-handling feedback to the Store Manager and Leadership Team.
Report policy violations and Teammate or Guest concerns promptly and confidentially to the appropriate leaders or Human Resources.
Complete new-hire paperwork and tasks accurately and promptly under Human Resources guidelines and legal policies.
Plan on a weekly, monthly, and yearly basis; complete markdowns, pulls, inbound and outbound freight, recalls, and vendor returns; maintain adequate supplies inventory.
Build effective relationships and communication with Corporate Office departments and immediately handle emergencies in the Store Manager’s absence in accordance with company guidelines.
Support Leadership, promote personal and store growth, maintain professional relationships, conduct interviews as needed, solve problems, and communicate schedule changes professionally.
Understand and administer Buckle Commitment to Success; self-educate on company tools and share information with others.
Fulfill Buckle’s mission through customer service and contribution to a positive team spirit; perform special projects and other assigned duties.

Benefits

Medical coverage with a choice of two plans; preventive care is covered at 100%, and plans include virtual care access.
Dental and vision insurance.
24/7 virtual care for general, behavioral, and dermatology consultations.
Employee Assistance Program with confidential counseling, wellness coaching, and self-care tools.
401(k) with traditional and Roth options and discretionary company matching contributions for qualifying Teammates.
Health Savings Account and Flexible Spending Accounts; Buckle contributes to the HSA for Teammates enrolled in the high-deductible medical plan.
Performance-based incentive bonuses for eligible Teammates.
40% discount on Buckle products and 25% discount on Buckle gift cards.
Vacation time, 40 hours of annual sick time (or more where required by law), one floating holiday, and up to three days of bereavement leave; paid volunteer day for eligible salaried Teammates.
Company-paid basic life and AD&D insurance, with options for supplemental life and short- and long-term disability plans.
Paid and unpaid leave for qualifying situations; eligible salaried Teammates may receive medical leave pay usable as paid parental leave for qualifying Teammates.
Supplemental accident, critical illness, and hospital indemnity insurance options.
Legal services, identity theft protection, and pet insurance for eligible Teammates.
Eligible part-time Teammates may access medical plans, a 401(k) with company match, and mental health resources; paid leave accrues in applicable states.