Assistant in Training

The Buckle, Inc.•Lafayette, IN

3d•Onsite

About The Position

The Assistant in Training (AIT) supports Buckle’s mission to create the most enjoyable shopping experience possible for Guests. Working directly with the Store Manager and Leadership Team, the AIT performs sales, merchandising, and operational tasks; helps develop sales and recruit Teammates; and shares responsibility for training and motivating the team. The AIT acts as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT, with additional high-level duties, while most duties and responsibilities are shared. The role focuses on guest service and sales generation, teammate recruiting and development, visual merchandising, store operations, and leadership. The AIT provides knowledgeable product assistance, works toward individual and store sales goals, coaches Teammates, helps maintain visual and operational standards, and supports the effective operation of the store. The position may require a flexible schedule, travel to other stores within the district, and coverage of shifts as business needs arise.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the district based on business needs.
Ability to stand, walk, use hands to handle or feel items, reach, climb or balance, jump, stoop, kneel, crouch, crawl, and communicate verbally and by hearing.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the essential functions of the job, with reasonable accommodations where applicable.

Responsibilities

Greet Guests, provide engaging and knowledgeable service, identify their needs, recommend merchandise, and create a wardrobing experience.
Meet personal sales-per-hour, average sales, and total net sales goals, and contribute to store sales performance and guest loyalty goals.
Demonstrate product knowledge and showmanship, maintain knowledge of promotions and store policies, and use the Sales Presentation Guide to support sales goals.
Build Guest relationships and a client-based business; recognize and communicate Guest levels to the Team.
Work with the Store Manager to plan sales goals and improve presentations and business results.
Recognize recruiting opportunities and assist the Store Manager with recruiting and staffing needs.
Train, coach, motivate, and develop new and existing Teammates in accountability, shift orientation, Loss Prevention, sales presentation, and other role-specific standards.
Help select and implement the store’s education focus, delegate and complete department actions, and track tasks and training needs.
Lead by example, maintain a positive floor culture, communicate with fellow leaders and Teammates, and support daily team goals.
Own and influence product presentation through zone ownership; assign zones and projects, demonstrate visual tools, and partner with the Store Manager to manage the store’s visual zones.
Monitor visual standards, merchandise flow, freight presentation, floor sizing, and backroom standards; identify merchandising opportunities and recommend solutions.
Complete opening and closing checklists and other planning and operational tasks.
Recognize security risks and theft, follow Loss Prevention requirements, and execute and teach point-of-sale procedures.
Handle payments, returns, exchanges, freight, markdowns, pulls, recalls, and return-to-vendor processes according to company policies.
Maintain a clean, organized, and shoppable store; monitor supplies and communicate merchandise-handling concerns.
Complete new-hire paperwork and tasks according to Human Resources guidelines and legal policies.
Communicate policy violations and Teammate or Guest concerns to the appropriate management or Human Resources contact in a timely and confidential manner.
Support the Store Manager in supervising, conducting interviews as needed, handling schedule changes, and covering shifts when needed.
Travel to and cover other stores within the district based on business needs.
Handle emergencies in the Store Manager’s absence in accordance with company guidelines.
Perform other duties and special projects as assigned.