Assistant in Training

The Buckle, Inc.•WILMINGTON, NC

4d•Onsite

About The Position

The Assistant in Training (AIT) supports the Store Manager and Leadership Team in fulfilling Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. The AIT helps develop sales, recruit Teammates, and provide leadership; shares responsibility for training and motivating Teammates; and acts as Store Manager in the Store Manager’s absence. The Assistant Manager role is a progression from AIT and includes additional high-level duties, while most duties and responsibilities are shared. The position focuses on delivering excellent Guest service and achieving sales goals; recruiting, training, coaching, and developing Teammates; maintaining visual merchandising standards; and carrying out store operations and leadership responsibilities. The AIT assists the Store Manager with supervision, store planning, staffing, interviews, schedules, inventory, and emergencies. The role requires schedule flexibility, including mornings, evenings, weekends, and the day of and day after Thanksgiving and Christmas, based on store and business needs. Travel to cover other stores within the district may also be required. The role is performed in a retail store setting with usually moderate noise. Physical duties include regularly standing, walking, handling items, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing; sitting is occasional. The Teammate must be able to lift and maneuver 50 pounds throughout the store and backroom. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of and day after Thanksgiving and Christmas, based on store and business needs.
Ability to complete scheduled shifts and cover shifts when needed.
Ability to travel to and cover other stores within the district based on business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical demands described, including standing, walking, handling items, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing.
Ability to execute and teach point-of-sale procedures and store opening and closing checklists.
Knowledge of and ability to follow store policies, loss prevention practices, payment, return and exchange procedures, and the company code of ethics.
Ability to communicate effectively, give and receive feedback, coach Teammates, and handle challenging situations professionally.

Responsibilities

Greet Guests, provide attentive and knowledgeable service, recommend merchandise, anticipate Guest needs, and build lasting Guest relationships.
Demonstrate product knowledge and showmanship, maintain knowledge of promotions and store policies, and pursue personal and store sales goals.
Use the Sales Presentation Guide and other store tools to support sales presentations, Guest loyalty, and business results.
Plan sales goals with the Store Manager and demonstrate ownership of store sales performance.
Identify recruiting opportunities and assist the Store Manager with recruiting and staffing needs.
Train, coach, motivate, and develop Teammates in sales, service, loss prevention, accountability, and operational standards.
Help establish and implement the store’s education focus and execute daily setup, training, and review activities.
Lead department and zone work, delegate projects, monitor visual standards, and ensure merchandise is appropriately displayed and the sales floor is shoppable.
Recognize merchandising opportunities and communicate recommendations to the Store Manager.
Complete operational tasks such as opening and closing checklists, point-of-sale procedures, markdowns, pulls, freight, recalls, and returns to vendors.
Follow loss prevention, security, payment, return, exchange, company policy, and code of ethics requirements.
Maintain a clean, organized store and adequate supplies; provide feedback on merchandise handling concerns.
Complete new-hire paperwork and tasks in accordance with Human Resources guidelines and legal policies.
Communicate policy violations and Teammate or Guest concerns to appropriate management or Human Resources in a timely and confidential manner.
Assist the Store Manager in supervising the store, conduct interviews as needed, support team development, and cover shifts when needed.
Handle emergencies in the Store Manager’s absence and travel to cover other district stores based on business needs.
Perform other duties and special projects as assigned.