Assistant in Training

The Buckle, Inc.•West Des Moines, IA

5d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role combines sales, merchandising, and store operations, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. The AIT works directly with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. AITs and Assistant Managers share responsibility for training and motivating Teammates and act as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and includes additional high-level duties, while most duties and responsibilities are shared. The position involves delivering attentive Guest service, meeting sales goals, developing client relationships, and supporting sales presentation and product education. It also includes recruiting, training, coaching, and motivating Teammates; maintaining visual merchandising standards; and completing operational and administrative work such as opening and closing procedures, inventory-related tasks, loss prevention, and schedule coverage. The role assists the Store Manager in supervising and may require travel to other stores within the district based on business needs. The role is based in a retail store setting, where noise is usually moderate. The job regularly involves standing, walking, handling and reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and communicating. It occasionally involves sitting and requires the ability to lift and maneuver up to 50 pounds throughout the store and backroom. The position requires a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, depending on store and business needs.

Requirements

High school diploma or general education degree (GED), or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the district based on business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical activities described, including standing, walking, handling and reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and communicating.
Ability to perform the essential functions of the job, with reasonable accommodations where applicable.

Responsibilities

Deliver friendly, engaging, and knowledgeable Guest service; recommend merchandise, support purchasing decisions, and build Guest relationships.
Achieve personal sales-per-hour, average-sale, and total-net-sales goals, and contribute to store sales performance and business-builder goals.
Use the Sales Presentation Guide and product knowledge to support sales presentations, product education, and showmanship.
Work with the Store Manager to plan sales goals, identify education focuses, and support business goals.
Recruit, train, coach, develop, and motivate Teammates; help with staffing needs, interviews, onboarding, and training for sales and non-sales positions.
Promote a positive floor culture, communicate with fellow leaders and Teammates, and demonstrate leadership whether or not the Store Manager is present.
Own and influence product presentation through zone ownership, merchandising projects, store tours, and adherence to visual standards and checklists.
Maintain a consistently sized, organized, clean, and shoppable sales floor and backroom; identify merchandising opportunities and communicate recommendations.
Complete opening and closing procedures, scheduled shifts, shift coverage, and other store operational tasks.
Execute and teach point-of-sale procedures and follow payment, return, exchange, security, and loss-prevention policies.
Complete markdowns, pulls, freight processing, recalls, and returns to vendors; monitor and maintain adequate supplies.
Complete required new-hire paperwork and tasks according to Human Resources guidelines and legal policies.
Communicate policy violations, Teammate or Guest concerns, and merchandise-handling concerns to appropriate leaders or departments.
Handle emergencies in the Store Manager’s absence according to company guidelines and assist the Store Manager in supervising.
Travel to and cover other stores within the district when business needs require.
Perform other duties and special projects as assigned.