Assistant in Training

The Buckle, Inc.•Ashwaubenon, WI

4d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, such as cashiering, merchandise display and pulls, register procedures, and routine cleaning. They work with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager in the Store Manager’s absence. The Assistant Manager role is a progression from the AIT position and includes additional high-level duties, though most duties are shared. The position focuses on delivering high-quality Guest service and meeting sales goals; recruiting, training, coaching, and developing Teammates; managing visual presentation and merchandise; and supporting store operations and leadership. The role requires schedule flexibility, including mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs. Travel to cover other stores within the district may also be required. The role regularly takes place in a retail store with a usually moderate noise level. Physical duties include standing, walking, handling and reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and the ability to lift and maneuver 50 pounds throughout the store and backroom. Sitting is occasionally required. Full-time benefits are available after the applicable waiting period.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.
Ability to travel to and cover other stores within the district based on business needs.
Ability to stand, walk, handle and reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear as required for the job.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to provide customer service, meet sales goals, and communicate product knowledge and sales presentation standards.
Ability to train, coach, motivate, and lead Teammates and to give and receive feedback.
Ability to perform store operations, merchandising, POS, and Loss Prevention procedures.

Responsibilities

Greet Guests, provide attentive and engaging service, answer merchandise questions, recommend products, and help fulfill Guest needs.
Demonstrate product knowledge and sales techniques, maintain knowledge of promotions and store policies, and achieve sales and Guest loyalty goals.
Build Guest relationships, support client-based business, and plan sales goals with the Store Manager.
Recruit, train, coach, motivate, and develop Teammates; support interviews, onboarding, daily training, and leadership development.
Partner with the Store Manager to set and implement education focuses, delegate work, and support store business goals.
Manage visual merchandising and zone ownership; maintain visual standards, organize merchandise and freight, and identify opportunities to improve presentation and store performance.
Support store operations, including opening and closing procedures, POS transactions, inventory tasks, markdowns, freight, recalls, and vendor returns.
Maintain a clean, organized, secure, and shoppable store; follow Loss Prevention, payment, return, exchange, ethics, and other company policies.
Complete assigned shifts and cover shifts when needed; handle emergencies in the Store Manager’s absence and communicate concerns appropriately.
Assist the Store Manager in supervising the store and maintain professional, supportive relationships with Teammates and Leadership.
Travel to and cover other stores within the district based on business needs.
Perform other duties and special projects as assigned.