Assistant in Training

The Buckle, Inc.•Norman, OK

3d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. The AIT works directly with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. The role shares responsibility for training and motivating Teammates and acts as Store Manager in the manager’s absence. Assistant Manager is a progression from AIT and includes additional higher-level duties, while most duties and responsibilities are shared. The position focuses on sales generation and Guest service, recruiting and developing Teammates, visual merchandising, store operations, and leadership. It requires delivering attentive service, supporting sales goals, coaching and training the team, maintaining visual and operational standards, and helping ensure the store is organized, secure, and ready for Guests. The role assists the Store Manager in supervising. It requires a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, depending on store and business needs. The Teammate regularly works in a retail store setting with a usually moderate noise level. Physical duties include standing, walking, reaching, handling items, climbing or balancing, jumping, bending, kneeling, crouching, crawling, and lifting and maneuvering up to 50 pounds throughout the store and backroom.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the district based on business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical activities described, including standing, walking, using hands, reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and talking or hearing.
Required vision abilities include close, distance, and color vision, peripheral vision, depth perception, and ability to adjust focus.
Ability to provide customer service, communicate effectively, use store tools and procedures, and contribute to sales, training, merchandising, and operational tasks.

Responsibilities

Greet Guests, provide friendly and knowledgeable service, recommend merchandise, anticipate needs, and develop client relationships.
Achieve personal sales goals and contribute to store sales performance, including average sale, business builders, and denim results.
Maintain knowledge of products, promotions, payment and exchange policies, and security practices; use the Sales Presentation Guide and store tools to support sales.
Work with the Store Manager and Leadership Team to plan sales goals, support store education focuses, and help execute business goals.
Recruit, train, coach, motivate, and develop Teammates; assist with staffing, interviews, onboarding, and training needs.
Maintain a positive floor culture, communicate with fellow leaders and Teammates, demonstrate leadership, and provide feedback and guidance.
Lead and execute visual merchandising through zone ownership, visual standards, store tours, freight presentation, and floor and backroom upkeep.
Complete operational tasks such as opening and closing checklists, POS procedures, markdowns, pulls, freight, recalls, and vendor returns.
Maintain a clean, organized, and shoppable store; monitor supplies and provide feedback on merchandise handling.
Follow loss-prevention, security, company policy, ethics, and safety-related procedures; report policy violations and concerns appropriately.
Complete scheduled shifts and cover shifts when needed; travel to and cover other stores within the district based on business needs.
Act as Store Manager in the manager’s absence, including promptly handling emergencies in accordance with company guidelines.
Perform other duties and special projects as assigned.