Assistant Hiring and Operations Manager - Pigeon Forge
About The Position
Magic Memories is seeking a highly organized, people-focused Assistant Hiring and Operations Manager to support recruitment, onboarding, and day-to-day operations across multiple retail photography locations in the Pigeon Forge market. The hybrid role primarily coordinates recruitment and onboarding for frontline positions, while also providing hands-on operational and leadership support at locations as business needs require. The position suits someone with experience in recruiting, interviewing, onboarding, or HR administration, as well as retail or hospitality leadership experience, who is comfortable in a fast-paced, guest-focused environment. The role supports a retail team that captures guests’ interactive moments at attractions and sells those memories in print and digital storytelling products. Magic Memories describes its philosophy as capturing, creating, and sharing memories, and offers opportunities to grow and advance in the company.
Requirements
- High school diploma or GED required.
- Approximately 1+ year of experience in recruiting, interviewing, onboarding, HR administration, or a related field is preferred.
- Previous experience as an Assistant Manager, Supervisor, Team Lead, or in a similar retail, hospitality, or customer service leadership role is preferred.
- Strong organizational skills, attention to detail, communication skills, and follow-through.
- Ability to handle confidential information professionally and manage multiple priorities across locations.
- Comfort working in a hands-on retail or hospitality environment and supporting guest service and sales activities as needed.
- Flexible availability to support business needs, including weekends, evenings, and holidays when required.
- Ability to travel between assigned locations within the market.
Nice To Haves
- Additional education in Human Resources, Business, or a related field.
- Experience supporting employee training, team supervision, scheduling, or day-to-day operational activities.
- Familiarity with applicant tracking systems or HRIS platforms; UKG Pro/UltiPro experience is a plus.
Responsibilities
- Coordinate recruitment activities across assigned locations, including reviewing applications, conducting initial candidate screenings, coordinating interviews, and communicating with candidates and hiring managers.
- Manage new-hire onboarding in UKG Pro/UltiPro, ensuring onboarding tasks, required documentation, and I-9 employment verification are completed accurately and on time.
- Serve as a point of contact for candidates and new hires, answering questions and helping ensure a smooth, positive hiring and onboarding experience.
- Provide on-site operational and leadership support when recruitment and onboarding demands allow, including guest service, photography and sales activities, team supervision, staff training, and assistance with daily retail operations.
- Partner with site leadership to identify staffing needs, address operational priorities, and support a positive team and guest experience.
- Travel between assigned locations within the market as needed.
Benefits
- Opportunity for growth and advancement.
- Fun culture and atmosphere.
- Paid training.
- Competitive wages and incentives.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
