Store Manager Candidate In Pigeon Forge Tn

Dollar General•Pigeon Forge, TN

About The Position

The Store Manager Candidate supports the Store Manager in implementing store processes, including employee supervision, staffing, inventory management, stocking and receiving, paperwork, and responding to store needs. The position is intended to develop an external candidate for the Store Manager role and is held for a limited period. The candidate may operate the store in the Store Manager’s absence and supports recruiting, staffing, merchandising, inventory control, customer service, store security, financial controls, and employee development. The role includes occasional travel, with limited overnight stays.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling procedures, cashier accountability, and deposit controls.
  • Ability to learn and perform IBM cash register functions, including generating reports.
  • Knowledge of inventory management and merchandising practices.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, SAFE, and STARS programs.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Effective oral and written communication skills.
  • Effective interpersonal and organizational skills, with attention to detail.
  • Ability to solve problems and handle situations where limited standardization exists.
  • High school diploma or equivalent strongly preferred.
  • Occasional driving or providing own transportation for bank deposits, management meetings, and visits to other Dollar General stores.
  • Ability to travel, with limited overnight stays.
  • Frequent lifting of up to 40 pounds and occasional lifting of up to 55 pounds.

Nice To Haves

  • One year of experience in a retail environment is preferred for external candidates.
  • Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

  • Assist with recruiting and staffing activities, including recruiting, hiring, and training qualified applicants.
  • Assist with merchandising by staging, stocking, and storing merchandise; presenting it according to established practices and manager direction; and using fixtures, signs, and pricing appropriately.
  • Assist with inventory management, including damages, markdowns, register scanning, paperwork, facility controls, and conducting inventories.
  • Follow ordering practices to meet or exceed in-stock targets.
  • Provide leadership in delivering superior customer service.
  • Model compliance with company procedures and policies.
  • Participate in store opening and closing activities.
  • Ensure company funds are deposited at the designated bank.
  • Help maintain financial integrity through cashier accountability, key control, security practices, and cash control procedures.
  • Help maintain clean, well-stocked stores and a safe environment for customers and employees.
  • Operate the store in the Store Manager’s absence.
  • Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Act as a liaison between the Store Support Center and store employees and foster cooperation and collaboration.
  • Interact tactfully and directly with employees, maintain an open forum for exchange, and provide continuous attention to staff development.
  • Ensure store compliance with federal labor laws and company policies and procedures.
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