Assistant Hiring and Operations Manager - Pigeon Forge

Magic Memories•Pigeon Forge, TN

2d•Hybrid

About The Position

Magic Memories is seeking a highly organized, people-focused Assistant Hiring and Operations Manager to support recruitment, onboarding, and day-to-day operations across multiple retail photography locations in the Pigeon Forge market. The hybrid role primarily coordinates recruitment and new-hire onboarding for frontline positions, while also providing hands-on operational and leadership support at locations as business needs require. The role is based in a fast-paced, guest-focused environment and includes opportunities to grow and expand retail and leadership experience. Magic Memories captures guests’ interactive moments at diverse attractions and makes them available in print and digital storytelling products. The company describes its work as centered on capturing, creating, and sharing memories, and on making people smile. The position is part-time and non-exempt. The starting rate is $18.00 per hour. Shifts are available any day of the week, including weekends, during operating hours; the schedule is flexible. The role may require travel between assigned locations in the market and availability for evenings, weekends, and holidays when required.

Requirements

High school diploma or GED required.
Approximately 1+ years of experience in recruiting, interviewing, onboarding, HR administration, or a related field preferred.
Previous experience as an Assistant Manager, Supervisor, Team Lead, or in a similar retail, hospitality, or customer service leadership role preferred.
Strong organizational skills, attention to detail, communication skills, and follow-through.
Ability to handle confidential information professionally and manage multiple priorities across locations.
Comfort working in a hands-on retail or hospitality environment and supporting guest service and sales activities as needed.
Flexible availability to support business needs, including weekends, evenings, and holidays when required.
Ability to travel between assigned locations within the market.

Nice To Haves

Additional education in Human Resources, Business, or a related field.
Experience supporting employee training, team supervision, scheduling, or day-to-day operational activities.
Familiarity with applicant tracking systems or HRIS platforms; UKG Pro/UltiPro experience is a plus.

Responsibilities

Coordinate recruitment activities across assigned locations, including reviewing applications, conducting initial candidate screenings, coordinating interviews, and communicating with candidates and hiring managers.
Manage new-hire onboarding in UKG Pro/UltiPro, ensuring onboarding tasks, required documentation, and I-9 employment verification are completed accurately and on time.
Serve as a point of contact for candidates and new hires, answer questions, and help provide a smooth hiring and onboarding experience.
Provide on-site operational and leadership support when recruitment and onboarding demands allow, including guest service, photography and sales activities, team supervision, staff training, and assistance with daily retail operations.
Partner with site leadership to identify staffing needs, address operational priorities, and support a positive team and guest experience.
Travel between assigned locations within the market as needed.