Assistant General Manager - Jared Jewelers - Shops at North East Mall

Jared • Hurst, TX

11d • Onsite

About The Position

The Assistant General Manager is a culture carrier, floor leader, and coach who helps bring the Jared Brand Promise to life through daily execution, team development, and elevated customer experiences. The role partners closely with the General Manager to lead performance, develop talent, and maintain a luxury-standard environment while creating consistency in selling, service, and operational excellence.

The Assistant General Manager helps shape memorable customer experiences and a team culture that drives results. The role supports store performance, coaches team members, maintains operational standards, and helps customers feel celebrated, confident, and emotionally connected to meaningful purchases and milestones.

Requirements

• Ability to deliver sales results and coach others to improve performance.
• Strong communication, planning, and team leadership skills.
• Professional presence and a positive, team-first approach.
• Flexibility to meet business needs, including evenings, weekends, and holidays.

Responsibilities

• Support store performance through daily business rhythms, coaching, and operational consistency.
• Reinforce behaviors tied to conversion, appointments, clienteling, and follow-up.
• Partner with leadership to execute visual standards, promotions, and operational priorities.
• Maintain inventory, compliance, and security standards.
• Model elevated service and lead from the floor by coaching in real time and supporting customer interactions.
• Reinforce appointment culture, follow-up behaviors, and relationship-building expectations.
• Help create memorable experiences that build trust, loyalty, and confidence.
• Resolve customer concerns quickly and within guidelines.
• Deliver in-the-moment coaching and recognition to build team members’ confidence and capability.
• Support onboarding, training, and development of store team members.
• Reinforce accountability, teamwork, and selling excellence.
• Help customers feel celebrated through elevated service and thoughtful guidance, gain confidence through expert support and relationship-based selling, and connect emotionally to meaningful purchases and milestones.

Benefits

• Base pay plus commission on sales
• Medical, dental, vision, and prescription insurance for full-time team members
• 401(k)
• Paid time off for full-time and part-time team members
• Paid holidays for full-time team members
• Tuition reimbursement, including DCA courses, based on position
• Training and career development
• Merchandise discounts
• Incentive trips and contests

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed