Assistant General Manager - Jared Jewelers - Shops at North East Mall
About The Position
The Assistant General Manager is a culture carrier, floor leader, and coach who helps bring the Jared Brand Promise to life through daily execution, team development, and elevated customer experiences. Working closely with the General Manager, this role helps lead performance, develop talent, and maintain a luxury-standard environment while promoting consistency in selling, service, and operational excellence. The Assistant General Manager leads from the floor and contributes to memorable customer experiences and a team culture that drives results. The schedule is flexible to business needs, including evenings, weekends, and holidays. Typical schedules target five days and 40 hours, with additional time during peak seasons.
Requirements
- Ability to deliver sales results and coach others to improve performance.
- Strong communication, planning, and team leadership skills.
- Professional presence and a positive, team-first approach.
- Flexibility to work evenings, weekends, and holidays according to business needs.
- Typical schedule targets five days and 40 hours, with additional time during peak seasons.
Responsibilities
- Support store performance through daily business rhythms, coaching, and operational consistency.
- Reinforce behaviors tied to conversion, appointments, clienteling, and follow-up.
- Partner with leadership to execute visual standards, promotions, and operational priorities.
- Maintain inventory, compliance, and security standards.
- Model elevated service so customers feel welcomed and guided.
- Lead from the floor by coaching in real time and supporting meaningful customer interactions.
- Reinforce appointment culture, follow-up behaviors, and relationship-building expectations.
- Help create memorable experiences that build trust, loyalty, and confidence.
- Resolve customer concerns quickly and within guidelines.
- Deliver in-the-moment coaching and recognition that builds team members’ confidence and capability.
- Support onboarding, training, and development of store team members.
- Reinforce accountability, teamwork, and selling excellence.
- Help customers feel celebrated through elevated service and thoughtful guidance, experience confidence through expert support and relationship-based selling, and connect emotionally to meaningful purchases and milestones.
Benefits
- Base pay plus commission on sales.
- Medical, dental, vision, and prescription insurance for full-time team members.
- 401(k).
- Paid time off for full-time and part-time team members.
- Paid holidays for full-time team members.
- Tuition reimbursement, including DCA courses, based on position.
- Training and career development.
- Merchandise discounts.
- Incentive trips and contests.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
