Assistant General Manager

US Leader Restaurants OPCO LLC • Green Cove Springs, FL

5d

About The Position

The Assistant General Manager supports the Restaurant General Manager in upholding brand standards and leading the restaurant team. The role involves training, coaching, and recognizing employees to deliver strong customer experiences, and taking charge of daily restaurant operations when the General Manager is absent. The position has a stated 50-hour workweek: 40 hours at regular pay and 10 hours at time and a half.

Requirements

• At least 3 years of restaurant or retail management experience.
• Ability to assist with Profit & Loss management, including cash control and security procedures, inventory maintenance, labor management, and financial report review.
• Strong communication skills for performance appraisals, disciplinary action, employee motivation, and training.

Responsibilities

• Model the MIC Success Routine and prioritize customer needs to ensure consistent customer satisfaction.
• Oversee Team Members’ adherence to Shift Excellence responsibilities, maintain food safety standards, and uphold Core excellence.
• Lead restaurant operations and make decisions in the General Manager’s absence.
• Work with the General Manager to assess team performance and provide constructive and positive feedback.
• Address employee relations issues, resolve them when appropriate, or escalate them to the General Manager.
• Assist with sourcing, recruiting, interviewing, and hiring Team Members.
• Promote equity, inclusion, and belonging in the restaurant.
• Assist with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management.
• Review financial reports and take action to optimize performance.
• Support facility maintenance and ensure health and safety standards are followed.
• Ensure employees receive proper training and resources.
• Recognize, collaborate with, and motivate individuals and teams.
• Conduct performance appraisals, take disciplinary action, and motivate and train employees.
• Follow corporate policies, procedures, and Occupational Health and Food Safety standards.

Benefits

• Competitive pay
• Bonus potential
• Two weeks’ vacation and additional paid time off
• Free bachelor’s degree and scholarship programs
• Free meals
• Career advancement and professional development
• Medical benefits from day one
• Health and wellness programs
• 401(k) retirement plan with 6% match
• Discounts on mortgages, vehicles, cell phones, gym memberships, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed