Assistant Manager(04690) - 21765 Great Mills Road

Domino's Franchise•Lexington Park, MD

About The Position

The Assistant General Manager works in Store Operations as the second in command to the General Manager and serves as manager on duty. The role supports store operations, team development, customer service, sales and profitability, and compliance with brand, company, health, safety, and cleanliness standards. The position reports to the General Manager, with a secondary report to the Regional Operations Manager, and directly supervises Customer Service Representatives, Delivery Experts, and Pizza Makers. The role offers training and support, opportunities to develop a Domino’s career, and potential for career progression. The position is with Hammerhead Pizza LLC, a Domino’s Pizza franchisee, and is designated non-exempt.

Requirements

Be at least 18 years of age.
Have an exceptional and positive attitude, integrity, and honesty.
Have excellent attendance and punctuality.
Have reliable transportation, a valid driver’s license, vehicle registration, and liability insurance.
Pass a background investigation and motor vehicle report.
Have previous inventory control, labor cost, and computer knowledge.
Be able to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
Have verbal, writing, and telephone skills to communicate effectively with Team Members and customers.
Have motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
Be able to enter orders using a computer keyboard or touchscreen and use proprietary software systems, including PULSE and PWR.
Be able to comprehend and provide correct written instructions.
Have the ability to talk and hear on the telephone, near- and mid-range vision for most in-store tasks, depth perception, and the ability to distinguish between hot and cold surfaces.
Be able to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Be able to stand for long periods; most tasks are performed from a standing position.

Responsibilities

Serve as manager on duty and second in command to the General Manager.
Partner with the General Manager on recruitment, new Team Member training, and scheduling.
Uphold brand standards and company policies.
Provide consistently high-quality products and service to customers.
Maximize sales and profit by meeting food and labor goals.
Ensure health, safety, and cleanliness standards are upheld.
Foster productive and professional relationships among Team Members.
Serve as a store mentor and operations expert for all store-level Team Member positions.
Build relationships with customers and the community.
Handle, reconcile, and report cash.
Control and manage inventory.
Assist the General Manager with marketing efforts.
Effectively train and engage Team Members.
Create and manage Team Member schedules.