General Manager(04690) - 221765 Great Mills Road

Domino's Franchise•Lexington Park, MD

About The Position

The General Manager is responsible for the success of the Domino’s store and its team. The role leads store operations, develops Team Members, maintains brand and company standards, and works to build sales, customer loyalty, and profitability. It offers opportunities for career progression, including advancement into corporate operations or franchise ownership.

Requirements

Exceptional, positive attitude; integrity and honesty.
Excellent attendance and punctuality.
Must be at least 18 years old.
Reliable transportation, a valid driver’s license, vehicle registration, and liability insurance.
Ability to pass a background investigation and motor vehicle report.
Adaptability, accountability, self-motivation, and passion for excellent customer service and superior products.
Ability to effectively train and engage Team Members.
Ability to partner with Human Resources and corporate team members to maintain sound hiring practices and comply with state and federal employment legislation.
Experience with inventory control, labor costs, and computers.
Ability to create and effectively manage Team Member schedules.
Ability to perform basic arithmetic accurately and quickly, with a calculator if needed.
Verbal, writing, and telephone communication skills to communicate effectively with Team Members and customers.
Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touchscreen.
Ability to use proprietary software systems PULSE and PWR.
Ability to comprehend and provide correct written instructions.
Ability to talk and hear on the telephone.
Near- and mid-range vision for most in-store tasks, depth perception, and ability to distinguish hot and cold surfaces.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to stand for long periods; most tasks are performed standing.

Nice To Haves

One to two years of previous quick-service restaurant experience, preferably in pizza.

Responsibilities

Manage costs, build sales, increase the customer base, and improve store profitability.
Lead Team Members in operational excellence and promotion of brand standards.
Recruit, train, and schedule new Team Members.
Provide ongoing training and development for Team Members and management teams.
Uphold brand standards and company policies.
Serve as an operations expert on Domino’s operating standards to maximize productivity.
Ensure consistently high-quality products and customer service.
Maintain health, safety, and cleanliness standards.
Foster productive, professional relationships and engage Team Members.
Mentor Team Members in store-level positions and provide operational expertise.
Build relationships with customers and the community.
Handle, reconcile, and report cash.
Control and manage inventory.
Assist with marketing efforts.