Assistant General Manager

Bozzuto • Miami, FL

18d

About The Position

At Bozzuto, team members share a commitment to doing good for others through designing, building, managing, and maintaining residences. The company emphasizes exceptional experiences, teamwork, an inclusive workplace, and its core values of concern, creativity, passion, and the pursuit of perfection.

The Assistant General Manager is a second-in-command role combining hands-on property operations with team leadership. The role supports financial and occupancy objectives, resident retention, the presentation of the community, and the coaching of team members when the Property Manager/General Manager is absent. The position involves working one to two weekends per month, with two days off during the week.

The role offers a salary range of $64,149–$65,000 USD and eligibility for additional bonus opportunities. Bozzuto describes its workplace as a community that supports team members’ well-being and professional growth, with competitive compensation, health and wellness benefits, paid leave, retirement planning, tuition reimbursement, career development programs, and employee resource groups.

Requirements

• A four-year college degree or equivalent relevant experience.
• At least 2 years of experience in property management, hospitality, or retail.
• Exposure to rent collection processes, budgets, and accounts receivable.
• Proficiency using social media platforms such as Facebook and Instagram, and a passion for creating and delivering engaging, distinctive content.
• Outstanding written and verbal communication skills.
• A sharp professional appearance.
• Competence with industry software, apps, and computer programs.
• Sales aptitude.

Nice To Haves

• Experience with YARDI software is preferred.

Responsibilities

• Lead by example and demonstrate standards and behaviors aligned with Bozzuto’s core values and culture.
• Contribute to financial objectives by collecting resident rent, posting rental receipts, and managing delinquency.
• Conduct informative, personalized community tours that help achieve occupancy goals and result in new leases.
• Support resident retention and brand loyalty by making resident interactions positive.
• Maintain the community’s interior and exterior and ensure the team presents a crisp, professional appearance.
• Coach and mentor team members respectfully when the Property Manager/General Manager is not present.
• Work one to two weekends per month, when prospective residents are looking for a home, with two days off during the week.
• Build a motivating environment that encourages the team to do its best.
• Take responsibility for leading when the General Manager is not present.
• Engage people in meaningful conversations that convey concern and help them feel at home.
• Resolve customer issues with care and enthusiasm.
• Cover for team members when needed.
• Seek opportunities to get to know and understand residents.

Benefits

• Competitive compensation.
• Medical, dental, and vision coverage, including access to doctors at an affordable price.
• 20 days of paid time off plus holidays.
• 401(k) program with a company match.
• Tuition reimbursement.
• Programs supporting career development and growth.
• Employee resource groups that provide opportunities to connect over shared experiences, backgrounds, and cultures.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level