Assistant General Manager
Drury Hotels•Baton Rouge, LA
•Onsite
About The Position
The Assistant General Manager is part of Drury Hotels’ Operations Leadership team and provides hands-on leadership across hotel departments, with primary support for Guest Services and Food & Beverage during evening and late-night shifts. Typical schedules are 1:00 PM–10:00 PM or 4:00 PM–midnight. The role focuses on delivering exceptional guest service, supporting smooth hotel operations, developing team members, and meeting business goals. Flexibility to work evenings, weekends, and holidays as business needs require is necessary.
Requirements
- Passion for serving others and exceeding guest expectations.
- At least one year of supervisory experience with demonstrated leadership success.
- Flexibility to work evening hours, including weekends and holidays, as business needs require.
Nice To Haves
- Bachelor’s degree in hospitality, business, or a related field.
- Hotel experience.
Responsibilities
- Provide leadership across all hotel departments and lead efforts to deliver exceptional guest service.
- Train, develop, and coach team members to succeed in their roles.
- Deliver key business metrics for quality, service, profitability, and team performance.
- Model quality assurance best practices and consistently meet or exceed quality measures.
Benefits
- Flexible scheduling
- Paid time off
- Hotel discounts and free room nights
- Mentorship, cross-training, development plans, and management training
- Medical, dental, vision, prescription, life, and disability coverage
- Team Member Assistance Program
- Company-matched 401(k)
- Quarterly bonuses based on hotel results
- Semi-annual bonus based on hotel and company performance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
