Assistant General Manager

JLL•San Francisco, CA
•$132,000 - $148,500•Onsite

About The Position

The Assistant General Manager (AGM) assists the General Manager in managing specific commercial real estate assets and supporting client and tenant satisfaction. Working closely with the GM, the AGM helps achieve financial results and operating objectives, understands client investment objectives, develops property-specific strategic plans, and oversees approved initiatives through management of the property team. The role may also include managing other property team members and representing JLL in the local and regional business community. This position is required to be on-site; local requirements may vary. The AGM supports administrative, financial, operational, tenant-service, and personnel-management functions. Duties include maintaining lease knowledge and compliance, reviewing purchases, preparing financial and budget documentation, implementing asset plans, arranging maintenance, managing service contracts and tenant transitions, and supervising employees. The position requires a bachelor's degree, at least three years of commercial real estate or property management experience, and a real estate license within six months of starting, maintained throughout employment. LEED AP/accreditation is preferred. The role is based on-site in San Francisco, California, and requires the ability to travel within the local region. The listed expected compensation is $132,000–$148,500 per year; the posting also states a salary range of $120,000–$135,000 with a 10% performance bonus. Final compensation depends on factors including qualifications, location, market conditions, and internal considerations. JLL offers a comprehensive benefits package, including 401(k) matching, medical, dental and vision care, paid parental leave, paid time off, and company holidays. Visa sponsorship is not provided; candidates must be authorized to work in the United States without sponsorship.

Requirements

  • Bachelor's degree.
  • At least three years of commercial real estate or property management experience.
  • Obtain a real estate license within six months of starting and maintain it throughout employment.
  • Strong written and verbal communication skills and organizational skills.
  • Ability to read, analyze, and interpret legal documents, business periodicals, professional journals, technical procedures, and government regulations.
  • Ability to present information effectively and respond to questions from various stakeholders.
  • Ability to calculate discounts, interest, commission, prorations, percentages, rent, and financial statements; financial and accounting acumen.
  • Strong problem-solving skills and ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to work with limited standardization and interpret instructions effectively.
  • Strategic thinking and implementation orientation.
  • Proficiency in Microsoft Office and other required software programs.
  • Familiarity with budget applications.
  • Ability to travel within the local region.
  • Self-starting and multitasking capabilities.
  • Ability to provide constructive, value-added solutions and work independently or as part of a team.
  • Client-focused approach.
  • Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

  • LEED AP/accreditation.

Responsibilities

  • Maintain knowledge of lease agreements and ensure accounting and operational compliance.
  • Review and approve purchases of supplies and equipment.
  • Prepare annual submissions for the JLL Property Awards Program and industry awards.
  • Ensure development, revision, and implementation of property manuals and systems.
  • Assist with preparation and review of annual jurisdictional forms and filings.
  • Work with Client Accounting Services on accounting processes and participate in on-site bookkeeping functions.
  • Prepare and review financial documents related to building operations.
  • Assist with preparation of annual budget documentation and report variances, concerns, and projections to the General Manager.
  • Implement the asset management plan.
  • Inspect property and equipment and recommend projects to enhance property value.
  • Assign employees to duties according to guidelines.
  • Arrange for property maintenance, alterations, and upkeep.
  • Support high-quality, cost-effective services through competitive bidding and contract management.
  • Maintain emergency evacuation procedures and life safety systems.
  • Assist with compliance programs and policies.
  • Serve as the primary or secondary contact for tenant service requests.
  • Meet regularly with tenant representatives and communicate with the property team.
  • Conduct periodic inventories of building contents and property conditions.
  • Inspect properties for compliance with standards and procedures.
  • Manage tenant move-in and move-out processes.
  • Employ or contract on-site management and engineering personnel.
  • Manage development of the Quality Tenant Service program.
  • Supervise employees in accordance with company policies and applicable laws.
  • Perform other duties or tasks as assigned.

Benefits

  • 401(k) plan with matching company contributions.
  • Comprehensive medical, dental, and vision care.
  • Paid parental leave at 100% of salary.
  • Paid time off and company holidays.
  • Early access to earned wages through Daily Pay.
  • 10% performance bonus (stated in the listed salary range).
  • Supportive culture and comprehensive benefits package focused on mental, physical, and emotional health.
  • Access to cutting-edge technology to support work.
  • Opportunity to contribute to community and environmental sustainability initiatives.
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