Arby's Assistant Manager

Arby's • Las Vegas, NV

18d

About The Position

The Assistant General Manager (AGM) supports the General Manager in daily restaurant operations and provides leadership to ensure smooth operations, efficiency, and strong results. When the GM is absent, the AGM ensures the restaurant operates in accordance with brand standards. The role requires a proactive, professional approach to managing people and operations, along with organizational and problem-solving skills.

The AGM leads shifts, coaches and motivates team members and shift managers, supports training and development, and works with the GM on recruiting, onboarding, and staffing needs. The position also supports the restaurant's financial goals, prioritizes customer satisfaction, and helps maintain a safe and compliant workplace.

Requirements

• Must be 18 years or older.
• At least 2 years of restaurant experience with proven leadership on all shifts.
• High school diploma or equivalent.
• Ability to read, speak, and write in English.
• Must pass the ServSafe Certification Course and Exam and maintain a current health card per local and state requirements.
• Reliable transportation.
• Must pass a clear criminal background check and have an acceptable Motor Vehicle Record (MVR).
• Flexible availability for nights, weekends, and holidays.
• Ability to stand and walk continuously throughout scheduled shifts.
• Ability to lift up to 50 pounds.
• Ability to perform motions involving walking, bending, reaching, pushing, pulling, stretching, and repetitive movements.

Responsibilities

• Lead shifts and ensure operational tasks are completed on time while maintaining quality assurance.
• Lead, coach, and motivate team members and shift managers, prioritizing the customer experience.
• Prioritize customer and employee health and safety and ensure adherence to OSHA regulations.
• Train and develop individuals interested in leadership roles, help create development plans, and provide constructive feedback.
• Collaborate with the GM to identify staffing needs, interview candidates, and welcome new hires.
• Support the GM in achieving the restaurant's financial goals.
• Provide 5-star customer service and prioritize customer satisfaction.
• Assist the GM in managing restaurant operations.
• Collaborate with the GM and team members to maintain a positive work environment.
• Build rapport with customers, vendors, and other stakeholders to support restaurant success.

Benefits

• DRG Cares Grant Program: financial assistance for employees facing life challenges.
• DRG Savings Marketplace: exclusive discounts for DRG employees.
• Employee Assistance Program offering counseling, legal support, travel assistance, and more.
• Live Más Scholarship Program.
• Employee Referral Program.
• Education benefits, including GED reimbursement and free second-language education.
• DailyPay Program option to receive paychecks daily.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED