Assistant General Manager

Desert De Oro Foods Inc - Taco Bell•Taunton, MA

18d•$40,000 - $58,000

About The Position

The Assistant General Manager supports the Restaurant General Manager in upholding brand standards and leading the restaurant team. The role involves training, coaching, recognizing, and motivating employees to deliver strong customer experiences. The Assistant General Manager takes charge of daily restaurant operations and makes operational decisions when the General Manager is absent. The position has a stated 50-hour workweek. The role also supports recruitment and hiring, employee performance and relations, restaurant financial management, facility maintenance, and compliance with food safety, health, and company standards. The Assistant General Manager helps foster equity, inclusion, and belonging while contributing to team development and restaurant performance.

Requirements

At least 3 years of restaurant or retail management experience.
Ability to assist with Profit & Loss management, including cash control and security procedures, inventory maintenance, labor management, and financial report review.
Strong communication skills for conducting performance appraisals, taking disciplinary action, motivating employees, and providing training.

Responsibilities

Model the MIC Success Routine and prioritize customer needs to ensure consistent customer satisfaction.
Oversee Team Members' adherence to Shift Excellence responsibilities, maintain high food safety standards, and uphold Core excellence.
Take charge of restaurant operations in the Restaurant General Manager's absence.
Collaborate with the General Manager to assess team performance and provide constructive and positive feedback.
Address employee relations issues, resolve them when appropriate, or escalate them to the General Manager.
Assist with sourcing, recruiting, interviewing, and hiring Team Members.
Promote equity, inclusion, and belonging in the restaurant.
Assist with Profit & Loss management, cash control, security procedures, inventory maintenance, and labor management.
Review financial reports and take appropriate action to optimize performance.
Support the General Manager with facility maintenance and ensure health and safety standards are followed.
Ensure employees receive proper training and resources.
Lead individual and team recognition, collaboration, and motivation.
Conduct performance appraisals, take disciplinary action, and motivate and train employees.
Follow corporate policies, procedures, and Occupational Health and Food Safety standards.