Assistant General Manager

Panera Bread • Elk River, MN

1d

About The Position

The Assistant General Manager leads a bakery-cafe team and partners with the General Manager to oversee operations, delight guests, and grow the business. The role supports key decisions and problem-solving, takes ownership of hiring, training, and team development, and helps ensure the bakery-cafe meets its business goals, operational and quality standards, and guest-service expectations. The Assistant General Manager also helps maintain costs and inventory, enforce company procedures and regulatory compliance, and provide a healthy, safe workplace.

Requirements

• At least 18 years of age.
• Proven ability to drive positive results through strong business acumen.
• Ability to run effective shifts while directing, motivating, coaching, and developing others in a fast-paced environment.
• Flexible availability, including nights and weekends.
• Ability to lift, carry, push, or pull objects weighing up to 50 pounds.
• Ability to stand and walk for up to six hours.
• Ability to communicate clearly and quickly understand directions from guests and associates in a loud environment.
• Any job offer is conditional upon the results of a background check.

Nice To Haves

• One or more years of restaurant management experience preferred.
• ServSafe certification, or ability to obtain it.

Responsibilities

• Support the General Manager with key decisions and problem-solving.
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Support hiring, onboarding, and training while motivating, engaging, inspiring, and celebrating team members.
• Assist in managing team performance to meet bakery-cafe goals, operational and quality standards, and guest-service expectations.
• Partner with the General Manager to develop managers as subject matter experts in people processes and Panera’s Guiding Values & Behaviors.
• Work with the team to deliver quality food and service and a positive guest experience.
• Build relationships that encourage long-term guest loyalty.
• Follow operational procedures and execute company strategies and initiatives.
• Ensure team members follow company policies and procedures and comply with federal, state, and local regulations.
• Maintain a healthy and safe workplace that meets health, food, safety, and company culture standards.
• Assist the General Manager with managing bakery-cafe costs and inventory.
• Promote a culture of warmth, belonging, growth, and trust.

Benefits

• Competitive pay and eligibility for quarterly bonuses.
• Free on-shift meals and unlimited fountain beverages.
• Paid vacation, sick time, and holidays.
• Medical, dental, vision, and life insurance.
• Pet insurance.
• 401(k) with match available.
• Career advancement and leadership development opportunities.
• Tuition discounts.
• Perks and rewards for team members.
• Team member assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed