Assistant General Manager

Dave & Buster's Inc.•Mobile, AL

5d•$66,051 - $77,707

About The Position

The Assistant General Manager provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results for selected front-of-house and back-of-house areas under the guidance of the General Manager. The role oversees business operations from minor details to the big picture in a fast-paced restaurant and entertainment environment, helping deliver an excellent guest experience and support team performance. The position involves working an average of 50-hour weeks, walking approximately five miles per shift, and being able to handle high-volume business days.

Requirements

Be at least 21 years of age.
Have at least 5 years of restaurant or hospitality experience.
Be proficient in managing cost of goods sold and labor.
Have strong business acumen.
Be able to lead a team to create a memorable guest experience.
Be able to work weekends, nights, and holidays.
Be comfortable working in a fast-paced, noisy environment with distracting conditions.
Be able to handle high-volume business days, walk about five miles per shift, and work an average of 50-hour weeks.

Responsibilities

Promote positive employee relations through effective delegation of managerial duties and fostering high staff morale.
Analyze financial reports and develop action plans to grow revenue and control costs to meet or exceed annual budgets.
Ensure staff training programs are executed.
Ensure staffing levels and management coverage are appropriate to business needs and maximize the customer experience.
Deliver a strong guest experience through food, drinks, and games.
Maintain a safe and secure environment for guests and staff.
Continuously improve operational execution through attention to detail and adherence to operating standards and procedures.