ROOF Assistant General Manager
About The Position
The Assistant General Manager (AGM) for ROOF at theWit Hotel is a key leadership role responsible for smooth day-to-day operations, exceptional guest experiences, and effective team management. The AGM works closely with the General Manager to oversee bar operations, including staff supervision, financial performance, inventory control, health and safety compliance, and maintaining a vibrant, welcoming atmosphere. The role involves maintaining high service standards and engaging with guests on the floor; overseeing daily operations, scheduling, cleanliness, ambiance, and product quality; recruiting, training, and mentoring staff; and supporting budgets, labor costs, inventory, purchasing, and financial targets. The AGM also collaborates on promotions, seasonal cocktails, and events, keeps up with industry trends, and ensures compliance with alcohol licensing, food safety standards, and hotel policies.
Requirements
- At least 3 years of leadership experience in a high-volume bar or luxury hospitality setting.
- Strong knowledge of beer, wine, spirits, and cocktail creation.
- Ability to manage financials, including budgeting and forecasting, and operational metrics.
- Excellent communication skills and the ability to motivate and lead diverse teams.
- Proficiency with POS systems, such as MICROS, and reservation platforms.
- Strong problem-solving skills and ability to perform under pressure in a fast-paced environment.
Nice To Haves
- Passion for nightlife.
- Experience in luxury or fine-dining establishments.
- Creativity in developing unique beverage programs or themed events.
- Flexibility to work evenings, weekends, and holidays as operational needs require.
Responsibilities
- Ensure a consistently exceptional guest experience and maintain high service standards.
- Maintain a visible presence on the floor, engage with guests, address concerns, and enhance satisfaction.
- Promote a culture of hospitality aligned with theWit's luxury standards.
- Oversee daily operations, including opening and closing procedures, scheduling, and shift management.
- Monitor cleanliness, ambiance, and compliance with health and safety regulations.
- Collaborate with bartenders and the culinary team to maintain product quality and menu consistency.
- Recruit, train, and mentor bar staff.
- Conduct regular team meetings to communicate goals, updates, and performance expectations.
- Lead by example in professionalism, guest engagement, and adherence to company values.
- Assist with budgets, labor costs, inventory, and purchasing to meet financial targets.
- Conduct stock takes and manage inventory control systems to minimize waste.
- Analyze financial reports, identify areas for improvement, and implement cost-saving measures.
- Collaborate with the marketing team on promotions, seasonal craft cocktails, and special events.
- Monitor industry trends and introduce ideas to enhance the rooftop bar's appeal.
- Ensure compliance with alcohol-service licensing regulations, food safety standards, and hotel policies.
- Respond to emergencies calmly and effectively while prioritizing guest and staff safety.
Benefits
- Comprehensive benefits package designed to support employees' health, well-being, and financial security; eligibility for certain benefits may vary by employment status.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
