ROOF Assistant General Manager
About The Position
The Assistant General Manager for Roof at theWit is a key leadership role responsible for smooth day-to-day operations, exceptional guest experiences, and effective team management. Working closely with the General Manager, the AGM oversees bar operations, including staff supervision, financial performance, inventory control, health and safety compliance, and maintaining a vibrant, welcoming atmosphere. Roof is a high-energy rooftop venue in downtown Chicago combining a lounge, restaurant, and nightlife destination, with craft cocktails, contemporary American cuisine, private events, and an indoor-outdoor setting with a retractable roof.
Requirements
- At least 3 years of leadership experience in a high-volume bar or luxury hospitality setting.
- Strong knowledge of beer, wine, spirits, and cocktail creation.
- Proven ability to manage financials, including budgeting and forecasting, and operational metrics.
- Excellent communication skills and ability to motivate and lead diverse teams.
- Proficiency with POS systems, such as MICROS, and reservation platforms.
- Strong problem-solving skills and ability to perform under pressure in a fast-paced environment.
Nice To Haves
- Passion for nightlife.
- Experience in luxury or fine-dining establishments.
- Creativity in developing distinctive beverage programs or themed events.
- Flexibility to work evenings, weekends, and holidays as operational needs require.
Responsibilities
- Maintain high service standards and ensure consistently exceptional guest experiences; engage with guests on the floor to address concerns and improve satisfaction.
- Promote a hospitality culture aligned with theWit's luxury standards.
- Oversee daily operations, including opening and closing procedures, scheduling, and shift management.
- Monitor cleanliness, ambiance, and compliance with health and safety regulations.
- Collaborate with bartenders and the culinary team to maintain product quality and menu consistency.
- Recruit, train, and mentor bar staff.
- Conduct regular team meetings to communicate goals, updates, and performance expectations.
- Lead by example in professionalism, guest engagement, and adherence to company values.
- Assist with budgets, labor costs, inventory, and purchasing to meet financial targets.
- Conduct regular stock takes and manage inventory control systems to minimize waste.
- Analyze financial reports, identify improvement areas, and implement cost-saving measures.
- Collaborate with the marketing team on promotions, seasonal craft cocktails, and special events.
- Monitor industry trends and introduce ideas to enhance the rooftop bar's appeal.
- Ensure compliance with alcohol licensing regulations, food safety standards, and hotel policies.
- Handle emergencies calmly while prioritizing guest and staff safety.
Benefits
- Choice of three medical plans.
- Two dental coverage options.
- Vision insurance.
- Paid time off.
- Accident, hospital indemnity, and critical illness plans.
- 401(k) retirement plan with employer contributions.
- Flexible Spending Account for healthcare and dependent care expenses.
- Employer-provided life and AD&D insurance, with additional voluntary options.
- Employer-provided short-term disability coverage.
- Voluntary long-term disability coverage.
- Commuter benefits for transit and parking expenses.
- Pet insurance.
- Hilton travel discounts and employee room rates worldwide.
- Career growth and training opportunities.
- Access to wellness programs and employee appreciation events.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
