Assistant General Manager

Whitmoor Country Club•Weldon Spring, MO

About The Position

A private country club is seeking an Assistant General Manager to provide strategic planning and day-to-day leadership of clubhouse operations, with a strong focus on food and beverage. The role is responsible for maintaining high standards of quality and service, maximizing member satisfaction and profits, achieving revenue goals, and exceeding member and guest expectations through excellent food and beverage service. This is a hands-on leadership position that works directly with staff across clubhouse operations, including banquets, à la carte dining, and member events. It is not an office role. The Assistant General Manager is part of club leadership, participates in Manager on Duty coverage, and assists the General Manager with budgeting and forecasting and the Catering Director with driving sales.

Requirements

  • Three to ten years of relevant experience.
  • At least five years as a manager or director in a high-volume upscale Food & Beverage operation.
  • A BA/BS in a related field, or a combination of education and experience with at least seven years of equivalent experience.

Nice To Haves

  • Prior country club experience.

Responsibilities

  • Plan and direct Food & Beverage Department administration and operations to meet daily operational needs.
  • Describe, assign, and delegate responsibility and authority across food and beverage sub-departments, including restaurants, banquets, kitchens, and stewarding.
  • Develop, implement, and monitor operating schedules for restaurants and bars.
  • Plan and execute large-volume banquet functions and member events.
  • Plan member event and dining programs to increase revenue and ensure guest satisfaction.
  • Work with the chef and restaurant managers to create attractive menus.
  • Implement effective controls for food, beverage, and labor costs across departments.
  • Regularly review and evaluate member and guest satisfaction with restaurants and banquet service.
  • Develop operational management tools with sub-department heads, including budgets, forecasts, purchase specifications, recipes, portion specifications, menu abstracts, food production controls, and job descriptions.
  • Work with the Maintenance Director to ensure the clubhouse is well maintained.
  • Evaluate colleague performance and encourage improvement within the Food & Beverage Department.
  • Plan and administer departmental training and development to build employee skills and support career advancement.
  • Assist the General Manager with budgeting and forecasting.
  • Assist the Catering Director in driving sales.
  • Perform general tasks needed to adhere to health standards.
  • Participate in Manager on Duty coverage, monitor the club, and troubleshoot problems.
  • Submit required reports and departmental documents to the corporate team.
  • Track purchases, labor costs, and revenue daily.
  • Work directly with staff to execute banquets, à la carte dining, and member events.
  • Perform additional duties as requested by the supervisor.
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