Assistant General Manager

Crunch Fitness - CR Holdings•Wellington, FL

About The Position

The Assistant General Manager supports the General Manager in leading overall club performance, with a strong focus on sales, member experience, and team development. The role is intended for a future leader who can drive results while developing toward a General Manager position. The Assistant General Manager helps lead sales and club operations, coaches team members, and contributes to a high-energy, team-oriented environment reflecting Crunch’s “No Judgments” philosophy.

Requirements

Experience in a sales or leadership role, preferably in fitness or a fast-paced service industry.
Strong sales drive and ability to hit individual and team targets.
Leadership ability and willingness to lead by example on the floor in a team setting.
Exceptional communication, organization, and problem-solving skills.
High level of professionalism, integrity, and reliability.
Passion for health, fitness, and personal development.

Responsibilities

Assist in driving membership and personal training sales through daily goal setting, lead management, and closing techniques.
Help train, motivate, and manage the front desk and sales teams to deliver high performance.
Support smooth day-to-day club operations, including cleanliness, equipment upkeep, and staff coverage.
Lead by example in providing exceptional member service and handle member inquiries or escalations with urgency.
Monitor performance metrics and contribute to improvement strategies aligned with club goals.
Foster a high-energy, team-oriented environment that reflects Crunch’s “No Judgments” philosophy.
Participate in leadership development to prepare for a future General Manager role.