Assistant General Manager
Drury Hotels•Baton Rouge, LA
•Onsite
About The Position
The Assistant General Manager is a hands-on member of Drury Hotels’ Operations Leadership team, providing leadership across hotel departments and helping ensure exceptional guest service and smooth hotel operations. The role primarily supports Guest Services and Food & Beverage during evening and late-night shifts, typically 1:00 PM–10:00 PM or 4:00 PM–midnight. Candidates must be flexible and comfortable working evenings, weekends, and holidays as business needs require.
Requirements
- Passion for serving others and exceeding guest expectations.
- At least one year of supervisory experience with demonstrated leadership success.
- Flexibility to work evening and late-night shifts, including weekends and holidays as business needs require.
Nice To Haves
- Bachelor’s degree in hospitality, business, or a related field preferred.
- Hotel experience preferred.
Responsibilities
- Provide expert leadership across all hotel departments, taking the lead in delivering exceptional guest service.
- Train, develop, and coach team members to help them succeed in their roles.
- Deliver key business metrics for quality, service, profitability, and team.
- Model quality-assurance best practices and consistently meet or exceed quality measures.
Benefits
- Flexible scheduling
- Paid time off
- Hotel discounts and free room nights
- Mentorship, cross-training, development plans, and management training
- Medical, dental, vision, prescription, life, and disability coverage
- Team Member Assistance Program
- Company-matched 401(k)
- Quarterly bonuses based on hotel results
- Semi-annual bonus eligibility based on hotel and company performance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
