Assistant General Manager
About The Position
LUV Car Wash is seeking an Assistant General Manager to support site operations, help build a strong team, and develop toward a future leadership role. The position supports the company's mission of growing its people, maintaining strong operations, and promoting continuous improvement. The Assistant General Manager reports to the General Manager and is classified as non-exempt. Duties include directing vehicles into wash tunnels, inspecting vehicles before they enter, maintaining and organizing the facility, monitoring supplies, following safety procedures, handling customer escalations, supporting team recruitment and development, and following cash-management procedures. Other related duties may be assigned.
Requirements
- High school diploma or GED equivalent.
- At least one year of car wash experience.
- Excellent verbal and written communication skills.
- Passion for building genuine connections with team members and providing excellent customer service.
- Moderate proficiency in MS Office, including Excel.
- Ability to lift at least 30 pounds.
- Physical ability to move equipment and tools as needed.
- Ability to work in extreme weather and wet environments, and to wear PPE correctly throughout the day.
Responsibilities
- Direct cars into the wash tunnels.
- Visually inspect vehicles to confirm their condition before sending them into the tunnel.
- Clean and organize the facility, keeping items in their appropriate places.
- Monitor inventory and supplies and assist with orders.
- Ensure adherence to safety protocols and standard operating procedures.
- Address customer escalations calmly and professionally.
- Assist with recruiting, developing, and motivating teams to deliver the company's mission.
- Follow cash-management procedures, including daily reconciliations, audits, and deposits.
- Remain current on applicable job competencies, company policies, and company affairs through appropriate sources.
- Perform other related duties as required and assigned.
Benefits
- 401(k) match after 90 days
- Health benefits and HSA
- Vision coverage
- Dental coverage
- Paid sick time
- Employee discount program
- Employee Assistance Program (EAP)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
