Arby's Assistant Manager

Arby's • Soldotna, AK

18d

About The Position

The Assistant General Manager (AGM) supports the General Manager in daily restaurant operations and provides leadership to promote smooth operations, efficiency, and strong results. When the General Manager is absent, the AGM ensures the restaurant operates in accordance with brand standards. The role calls for a proactive, professional approach to managing people and operations, along with strong organizational and problem-solving skills.

The AGM leads shifts, coaches and motivates team members and shift managers, supports training and development, assists with recruiting and onboarding, and helps the General Manager achieve the restaurant’s financial goals. The position prioritizes safety, compliance, and a high-quality customer experience. The average work week is 45 hours, with flexible availability for nights, weekends, and holidays.

Requirements

• Must be at least 18 years old.
• At least 2 years of restaurant experience, with proven leadership on all shifts.
• High school diploma or equivalent.
• Ability to read, speak, and write in English.
• Must pass the ServSafe Certification Course and Exam and maintain a current health card according to local or state requirements.
• Reliable transportation.
• Must pass a clear criminal background check and have an acceptable Motor Vehicle Record (MVR).
• Flexible availability for nights, weekends, and holidays; the average work week is 45 hours.
• Ability to stand and walk continuously throughout scheduled shifts.
• Ability to lift up to 50 pounds.
• Ability to perform walking, bending, reaching, pushing, pulling, stretching, and repetitive movements.

Responsibilities

• Lead shifts and ensure operational tasks are completed on time while maintaining quality assurance.
• Lead, coach, and motivate team members and shift managers, prioritizing the customer experience.
• Promote customer and employee health and safety and ensure adherence to OSHA regulations.
• Train and develop employees interested in leadership roles, assist with development plans, and provide constructive feedback.
• Work with the General Manager to identify staffing needs, interview candidates, and welcome new hires.
• Support the General Manager in achieving the restaurant’s financial goals.
• Provide 5-star customer service and prioritize customer satisfaction.
• Assist the General Manager with restaurant operations.
• Ensure the restaurant follows brand standards when the General Manager is absent.
• Collaborate with the General Manager and team members to maintain a positive work environment.
• Build rapport with customers, vendors, and other stakeholders to support restaurant success.

Benefits

• DRG Cares Grant Program: financial assistance for employees facing life challenges.
• DRG Savings Marketplace: exclusive discounts for DRG employees.
• Employee Assistance Program offering counseling, legal support, travel assistance, and more.
• Live Más Scholarship Program.
• Employee Referral Program.
• Education benefits, including GED reimbursement and free second-language education.
• DailyPay Program, with the option to receive paychecks daily.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED