Assistant General Manager Aquatics
Goldfish Swim School•New York, NY
•$30 - $34
About The Position
The Assistant General Manager - Aquatics is a poolside leadership role responsible for daily lesson operations, staff development, and the safety and experience of families at the school. The role oversees lessons, supports and evaluates Instructors and Deck Supervisors, maintains staff certifications, and helps ensure the school operates to Goldfish standards. As Manager on Duty during assigned shifts, the Assistant General Manager supports the full operation across aquatics, the front desk, and facilities.
Requirements
- 1–2 years of experience in aquatics or youth programming.
- Ability to coach and provide early, frequent, constructive feedback.
- Comfort with digital tools and ability to learn new systems quickly.
- Safety-first mindset and ability to lead a team calmly under pressure.
- Must obtain Lifeguard Certification through Goldfish Swim School if not already certified.
- Must be available for evening and weekend shifts.
Responsibilities
- Keep lessons running on time, on brand, and at a high level of quality.
- Coach instructors on consistent skill evaluation so student progression decisions are based on readiness.
- Use attendance and performance data to identify problems and make real-time adjustments.
- Review performance trends and communicate expectations to Instructors, Lifeguards, and Deck Supervisors before shifts.
- Guide new hires through training and support their onboarding.
- Conduct formal performance evaluations for Instructors and Deck Supervisors; issue corrective action when needed; and recommend hiring and staffing decisions to the General Manager.
- Track and maintain staff certifications, including lifeguard and CPR credentials, ensuring records are current, complete, and on file.
- Plan and lead skill-based events and quarterly swim meets.
- Lead the pool deck’s safety culture and oversee implementation of the Emergency Action Plan and facility safety procedures.
- Train current staff on the Emergency Action Plan.
- Manage coverage and make real-time staffing decisions when call-outs or gaps occur.
- Serve as Manager on Duty during assigned shifts, supporting aquatics, the front desk, and facilities and ensuring operations meet Goldfish standards.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
