Assistant General Manager

Reverb By Hard Rock Downtown Atlanta • Atlanta, GA

7d

About The Position

The Assistant General Manager helps lead hotel operations to deliver an exceptional guest experience and supports the General Manager in driving team performance and operational excellence. The role is hands-on and includes overseeing daily staff and department operations, assisting with budgets, addressing guest issues, and overseeing on-property events and activations. The Assistant General Manager serves as the manager on duty during evenings and weekends and reports to the General Manager. The position may provide a path to future hospitality leadership roles, including General Manager, Operations Manager, or corporate-level positions.

Requirements

• A college degree or at least 2 years of hotel experience.
• Eligible to work in the United States.
• Ability to read, write, and communicate effectively in English.
• Ability to sit, stand, bend, kneel, and lift as required, with or without reasonable accommodations.
• Availability to work a flexible schedule, including evenings, weekends, and holidays if needed.
• A warm, professional demeanor that reflects HVMG’s Culture of Excellence.

Nice To Haves

• Prior experience in a similar role is highly preferred.
• Hotel experience is a plus.
• A combination of education and hospitality experience will be considered.

Responsibilities

• Support the General Manager in ensuring smooth and efficient hotel operations and exceptional guest experiences.
• Oversee daily staff operations and various hotel departments.
• Assist with budget management.
• Resolve guest issues.
• Serve as the manager on duty during evenings and weekends.
• Oversee events and activations on the property.

Benefits

• Career growth opportunities across the nationwide portfolio.
• Flexible scheduling.
• Access to up to 40% of earned wages before payday through PayActive.
• Paid Time Off (PTO) and paid holidays.
• Medical, dental, and vision benefits.
• 401(k) with a guaranteed 4% match and no vesting period.
• Hotel and food and beverage discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree