Assistant General Manager

Advance Auto Parts•Myrtle Beach, SC

19d

About The Position

The Assistant General Manager supports store performance by analyzing profit and loss statements, meeting individual and store sales and service goals, and providing a GAS3 selling experience to DIY and DIFM customers. The role manages DIY services such as battery installation and testing and wiper installation, maintains high customer-service standards, and handles product or operational complaints promptly. Manager-on-duty work includes coaching, floor and phone management, assigning and completing tasks, safety oversight, opening and closing duties, and weekly scheduling. The position requires retail team-management experience, financial and business acumen, automotive and parts knowledge, and the ability to execute and train store procedures, inventory and POS systems, parts lookup, diagnostic equipment, and customer-service recommendations. The role is predominantly indoors, with occasional outdoor work and exposure to the conditions and hazards described below. The position is eligible for sales commission based on individual or store performance.

Requirements

2–3 years of experience managing a team of 10–20 team members in a fast-paced, dynamic retail environment.
Successful experience managing profitability and demonstrated financial and business acumen.
Ability to communicate effectively and build strong relationships with customers, peers, and upper management.
Ability to speak and write English.
Effective use of Microsoft Word and Excel.
Ability to calculate discounts, percentages, sales increases, and gross profit percentages.
Ability to review and analyze business reports, including profit and loss statements.
Ability to work assorted days, evenings, and weekends as needed.
High school diploma or GED.
Knowledge of safety, parts, automotive systems, and the ability to locate and stock parts.
ASE P2 certification or ASE-ready equivalent is listed as a success factor.

Nice To Haves

Working knowledge of automotive systems.
Spanish language skills.
Ability to use Microsoft PowerPoint.
Bachelor’s degree in business or a related area.
ASE certification.

Responsibilities

Review and analyze profit and loss statements.
Provide a GAS3 selling experience for DIY and DIFM customers.
Achieve personal and store sales goals and service objectives.
Manage DIY services, including battery installation and testing and wiper installation.
Maintain high customer-service standards and promptly handle product and operational complaints.
Perform manager-on-duty responsibilities, including coaching, floor and phone management, task assignment and follow-through, safety, and opening and closing duties.
Manage the weekly scheduling process.
Execute and train advanced solution, project, and product-quality recommendations.
Source parts from multiple channels, including special order, FDO, and second source.
Execute and train store operational processes and procedures, DIY testing and diagnostic equipment, inventory systems, store equipment, POS systems, and parts lookup systems.
Hold others accountable, inspect work quality, and provide inspiring feedback.