Assistant General Manager

Bozzuto • Miami, FL

19d • $64,149 - $65,000

About The Position

The Assistant General Manager (AGM) is the second-in-command at a Bozzuto residential community, combining hands-on work with leadership. The role focuses on apartment living, connecting with the local community, creating positive resident experiences, and supporting the community’s operational and financial objectives. The AGM leads by example, represents Bozzuto’s values and brand, and steps in to lead when the General Manager is not present.

The position includes collecting rent and managing delinquency, conducting personalized community tours to support leasing and occupancy, promoting resident retention, and maintaining the appearance of the community and team. The AGM coaches and mentors team members, resolves customer issues, and covers for colleagues as needed. The role involves working one to two weekends per month, with two days off during the week.

This position is eligible for additional bonus opportunities. The listed salary range is $64,149–$65,000 USD.

Requirements

• Four-year college degree or equivalent relevant experience.
• At least 2 years of experience in property management, hospitality, or retail.
• Exposure to rent collection processes, budgets, and accounts receivable.
• Proficiency using social media platforms such as Facebook and Instagram, with an interest in creating engaging and distinctive content.
• Outstanding written and verbal communication skills.
• Professional appearance.
• Competence with industry software, apps, and computer programs.

Nice To Haves

• Experience with YARDI, which is preferred.

Responsibilities

• Lead by example and demonstrate behaviors consistent with Bozzuto’s core values and culture.
• Contribute to financial objectives by collecting resident rent, posting rental receipts, and managing delinquency.
• Conduct informative, personalized community tours that support new leases and occupancy goals.
• Promote brand loyalty and resident retention by ensuring positive resident interactions.
• Maintain an impeccable interior and exterior community appearance and ensure the team presents a crisp, professional appearance.
• Coach and mentor team members when the Property Manager or General Manager is not present.
• Work one to two weekends per month, with two days off during the week.
• Create a motivating environment that encourages the team to do its best.
• Take responsibility for leading when the General Manager is not present.
• Connect with people through meaningful conversations that demonstrate concern and help them feel at home.
• Resolve customer issues with care and enthusiasm.
• Cover for team members when needed.
• Seek opportunities to get to know and understand residents.

Benefits

• Competitive compensation.
• Medical, dental, and vision coverage.
• 20 days of paid time off plus holidays.
• 401(k) program with a company match.
• Tuition reimbursement and other career development and growth programs.
• Employee resource groups.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level