Assistant General Manager
About The Position
LAGO, created by Fabio Viviani, offers steak and seafood with an innovative take on Italian tradition in a relaxed, sophisticated neighborhood atmosphere. The Assistant General Manager helps deliver this vision and build an exceptional guest experience. This role provides genuine hospitality, leads and develops the team, supports effective restaurant operations, and helps achieve profitability while upholding the brand promise. The position includes hands-on shift leadership during high-volume periods and requires schedule flexibility, including shifts with undefined end times.
Requirements
- Passion for food and ensuring an excellent dining experience for guests.
- Proficient knowledge of food-cost management systems and processes.
- Strong understanding of budgets, financial statements, and cost management to support profitability.
- Ability to interpret data, analyze market trends, and make data-driven business decisions.
- Ability to lead and empower a team.
- Excellent communication skills for working with and guiding managers and team members, and speaking with guests.
- Ability to taste and evaluate food and beverage products.
- Schedule flexibility and ability to work different shifts, including shifts with undefined end times.
- Ability to quickly identify problems and implement solutions, particularly in fast-paced environments.
- Ability to reach, bend, stoop, and frequently lift more than 20 pounds.
- Ability to stand for long periods.
Nice To Haves
- Seven or more years of restaurant or hospitality leadership experience is preferred.
Responsibilities
- Provide timely, genuine, quality hospitality.
- Make guests feel important and welcome.
- Ensure the entire team delivers excellent service and hospitality.
- Lead and coach the team to achieve exceptional guest-service and employee-satisfaction results.
- Support effective hiring, training, development, promotion, and performance management.
- Guide unit departments in maintaining excellent and efficient business operations.
- Assist with managing P&L considerations according to budget and verify payroll each pay period when necessary.
- Help ensure the business delivers on its brand promise while achieving desired profitability.
- Assist in developing and implementing strategies for revenue enhancement and cost containment.
- Run hands-on shifts during high-volume periods.
- Follow and ensure team members follow company safety and sanitation policies and procedures.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
