Assistant General Manager

Luna Grill•Carlsbad, CA

About The Position

Luna Grill is seeking an Assistant General Manager to support the General Manager, coach and develop restaurant teams, and help ensure operational excellence. The role supports daily restaurant operations, including opening, peak service, and closing, and works in the back of house weekly and as needed while remaining cross-trained in all BOH positions. The Assistant General Manager may serve as Manager on Duty when the GM is absent and works in both front- and back-of-house operations.

Requirements

  • 3–5 years of restaurant management experience, with high-volume or fast-casual experience required.
  • High school diploma or GED.
  • Valid Food Manager Certification.
  • Strong leadership, coaching, and people-development skills.
  • Excellent guest service and problem-solving abilities.
  • Detail-oriented, organized, and calm under pressure.
  • Solid understanding of front-of-house and back-of-house operations.
  • Tech-savvy with POS systems, KDS, Dayforce, and Microsoft Office.
  • Flexible availability, including nights, weekends, and holidays.

Nice To Haves

  • Associate degree.
  • Bilingual in English and Spanish.

Responsibilities

  • Support daily operations, including opening, peak service, and closing procedures.
  • Work in the back of house weekly and as needed, and remain fully cross-trained in all BOH positions.
  • Manage schedules, breaks, and team coverage to optimize service and labor.
  • Ensure food quality, safety, cleanliness, and presentation meet Luna Grill standards.
  • Coach, train, and develop team members through feedback and performance guidance.
  • Assist with payroll, scheduling, inventory, ordering, and operational reporting.
  • Ensure compliance with health, safety, sanitation, and company policies.
  • Address guest concerns promptly and professionally with a hospitality-first mindset.
  • Assist the General Manager with labor and food cost control.
  • Participate in hiring, promotions, transfers, and terminations.
  • Communicate company updates and operational expectations clearly to the team.
  • Serve as Manager on Duty when the General Manager is absent.

Benefits

  • Quarterly bonus opportunities.
  • Medical, dental, and vision insurance.
  • 401(k).
  • Paid time off.
  • Paid holidays.
  • Sick leave.
  • Career advancement opportunities.
  • Employee referral bonuses.
  • Guaranteed overtime for a 50-hour workweek.
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